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Lost & Found Host - Full Time - Winter Seasonal

Date:  Jan 13, 2022

Whistler, BC, Canada

Company:  Whistler Blackcomb
Shift Type: 

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb! www.vailresortscareers.com/whistlerblackcomb


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Join us now and receive an end-of-season bonus of $2/hour for every hour worked!




Job Summary:

As a guest services representative, Lost & Found hosts pleasantly greet, help guests with inquiries with Lost & Found.


What you’ll be doing:

  • To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again.
  • Keeping Lost & Found organized filtering out all goods to the RCMP on a weekly basis.
  • Driving to our 3 GR locations in the valley to pickup lost & found and injured skier’s equipment daily. Also coordinating with Guest Relations to pick up and drop off dry cleaning & mail-outs to the 3 GR locations and to the cleaners & the post office.
  • Keep track of Injured Skiers Equipment, signing in and signing out the equipment checking for ID with our Guests.
  • Take in inquires on possibly stolen skis and boards and forwarding all inquiries to the Security Department.
  • Act in a cheerful and courteous manner at all times with guests/staff.
  • Work outside for long hours in varying weather conditions.
  • Carry out appropriate location preparation including; daily clean up, ski/snowboard rack clean up
  • Handle conflictive situations in a diplomatic manner.
  • Always show up on time, in uniform, and adhere to the grooming policy!



  • Demonstrate our core values: Safety First, Striving to be the best, and showing that we care
  • Friendly, animated, and enjoy interacting with and assisting guests on a continual basis.
  • Team player.
  • Strong problem solving skills.
  • Experience in a guest service role.
  • Even tempered personality.
  • BC Drivers License and Drivers Abstract mandatory 
  • Physically fit, able to lift and move equipment on a daily basis.
  • Proof of clear criminal record check.


Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime” Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 389788