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Head Chef, Christine's Fine Dining Restaurant - Full-Time - Year Round

Date: May 23, 2019

Location: Whistler, BC, Canada

Company: Vail Resorts

Start Date: June 3rd 2019

Position Status: Full Time, Year Round, Salaried

 

Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime”

Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

 

Whistler Blackcomb’s Food & Beverage Mission Statement is:  “To energize our employees, guests, and each other for the experience of a lifetime.”

 

Operational Scope:

This person is responsible for providing the experience of a lifetime in all facets of their work. They are responsible for managing the daily back of house operations of the facility. They will be reporting to the General Manager of Fine Dining and will oversee up to 15 employees.  

 

Welcome to mountain-top dining in style. Enjoy panoramic views, along with classic dishes prepared with the finest ingredients, and a diverse wine list to complement. Enjoy mountain comfort dishes prepared with fresh local ingredients inside or on the sunny patio.

Order a wine flight for a sampling of new local and international wines for the complete experience. We are open for lunch in both summer and winter, and located at the top of the Blackcomb Gondola in the Rendezvous Restaurant on Blackcomb Mountain, 1,860 meters up (6,102 feet).

 

Responsibilities:

  • Provide hands-on leadership and direction to a wide variety of culinary positions.
  • Work with the leadership team to manage daily and weekly labour costs and ensure pro-active decisions are made in order to achieve expectations on daily and weekly targets.
  • Influence and understand COS issues and be able to offer solutions to these issues. 
  • Assist in the talent development, succession, performance evaluation, performance management, and on-going performance feedback for employees.
  • Manage ordering and inventory par levels
  • Assistance with preparation for catering and special events
  • Deliver on expectations of Safety and Food Safety plans and initiatives that deliver at the high standard that reflects the values of Vail Resorts and as required by law/regulation.
  • This person is a steward of the environment and takes ownership of WB and Vail Resorts Zero Waste initiatives providing company-wide leadership for the network.
  • Delivers guest service that reflects industry leading standards for the international restaurant industry and reflect the high expectations of Vail Resorts guests.
  • Acts on Customer Satisfaction Metrics (Mystery Shopper and GX) to evaluate and optimize Net Promoter results against established targets, and understands results and re-enforces consistent standards and to reflect best practices company-wide. 
  • Recognizes, captures, enhances and carries the collective energy that exists in their business unit around operations and or ideas from the planning stage to the execution stage and recognizes staff on the spot for exemplifying this behaviour and is empathetic to their personal needs.
  • Views all aspects of their business unit through the eyes of a guest and deals with cleanliness that contravenes basic standards.  Is unable to walk by garbage, unsightly areas, and uniforms or objects without providing or arranging immediate needed attention.  Coaches others around to do the same. 
  • Assumes ownership of their business unit’s equipment as if it were their own.
  • Strict compliance to Food Safe and HACCP regulations is a non-negotiable.

 

Leadership Key Success Factors

  • Committed to their F&B Team to deliver on our mission – The Experience of a Lifetime while demonstrating and coaching our Core Values, and Core Competencies.
  • Understands his/her individual strengths and recognizes areas in which further professional development is needed.
  • Helps employees understand their role in achieving our business strategy.
  • Lives the Vail Resorts values and inspires others to do the same.
  • Develops employees to support the organization’s short and  long-term business strategies
  • Makes tough decisions at the right time.
  • This person develops and shares a sharp understanding of competitive intelligence; and deploys a competitive strategy that enables the resort to dominate its market.

 

Management Key Success Factors

  • Demonstrates and leads our Core Values: Be Safe, Do Right, Do Good, Have Fun, Drive Value, Serve Others
  • Demonstrates and leads our Leadership Competencies: Drive, Out Front, Re-imagine, Develop, Connect, Passion
  • Take on new responsibilities in an evolving leadership and business environment.
  • Seeks to generate revenue opportunities by creating new, and enhancing current businesses.      
  • This person has their finger on the pulse of employee morale.
  • Knows how to maximize the current experience and incessantly seek out the experience of a lifetime for our employees and guests.
  • Makes personal and professional growth possible for all employees.     
  • Instills pride in the team and encourages members to feel proud about their accomplishments.
  • Understands and leverages experience and service benchmarks in the leisure/hospitality industry.

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Qualifications:

  • At least 3 years high volume Bar / Restaurant Managerial experience
  • 1-3 years supervising staff.
  • Post secondary education in Hospitality or Business management or related field an asset
  • Food Safe Level 2.
  • Previous experience or personal interest in ski/snowboard culture.
  • Employment in this position is conditional upon the satisfactory completion of Background and/or criminal record checks.
  • Legal right to work in Canada - however we can support qualified US Citizens to obtain a 12-month work permit if they meet the requirements of the role. 

 

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb! (www.vailresortscareers.com/whistlerblackcomb).

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 166754