Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- RSP Options (after 12 months or 2000 cumulative hours of service)
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Whistler Blackcomb’s Food & Beverage Mission Statement is: “To energize our employees, guests, and each other for the experience of a lifetime.”
Job Specifications:
- Starting Wage: $65,000 - $85,000+ annual bonus
- Employment Type: Year Round
- Shift Type: Full Time hours available
- Housing Availability: No
Job Responsibilities:
- This person will lead strategic business initiatives in their business and the F&B division as required.
- This person will collaborate on business, concept, and product development in conjunction with the F&B Senior Manager.
- This person will collaborate on and develop capital and growth initiatives through the capital planning process with WB F&B Senior Manager.
- This person will lead the talent development, succession, performance evaluation, performance management, and on-going performance feedback for a team of reports that includes both leaders and employees.
- This person will lead and verify Safety and Food Safety plans and initiatives that deliver at the high standard that reflects the values of Vail Resorts and as required by law/regulation.
- This person will be accountable for COS issues and be able to offer solutions to these issues.
- This person will review and communicate weekly financial reports; knows how to drive performance in contribution, labor and COS.
- This person will lead labour management and follow up on scheduling & labor management issues and will offer direction and prompt solutions to these issues.
- This person is a steward of the environment and takes ownership of WB and Vail Resorts Zero Waste initiatives providing company-wide leadership for the network.
- This person delivers guest service that reflects industry leading standards for the international restaurant industry and reflect the high expectations of Vail Resorts guests.
- This person will support and develop partner and strategic alliance relationships in their business
- This person will implement and act on Customer Satisfaction Metrics (Mystery Shopper and GX) to evaluate and optimize Net Promoter results against established targets, and communicates to recognize results, re-enforce consistent standards and to reflect best practices company-wide.
- This person recognizes, captures, enhances and carries the collective energy that exists in their business unit around operations and or ideas from the planning stage to the execution stage and recognizes staff on the spot for exemplifying this behaviour and is empathetic to their personal needs.
- This person views all aspects of their business unit through the eyes of a guest and deals with cleanliness that contravenes basic standards. Is unable to walk by garbage, unsightly areas, and uniforms or objects without providing or arranging immediate needed attention. Coaches others around to do the same. Assumes ownership of their business unit’s equipment as if it were their own.
- Strict compliance to Food Safe 2 and HACCP regulations is a non-negotiable.
Leadership Key Success Factors
- This person leads their F&B Team to deliver on our mission – The Experience of a Lifetime while demonstrating and coaching our Core Values, and Core Competencies.
- This person understands his/her individual strengths and recognizes areas in which further professional development is needed.
- This person helps employees understand their role in achieving our business strategy.
- This person executes the long term direction and strategy for his/her business.
- This person lives the Vail Resorts values and inspires others to do the same.
- This person develops leaders to support the organization’s long-term business strategy
- This person makes tough decisions at the right time.
- This person builds a strong and diverse team, leverages the talents of each contributor to achieve maximum business results.
- This person develops and shares a sharp understanding of competitive intelligence; and deploys a competitive strategy that enables the resort to dominate its market.
Management Key Success Factors
- Demonstrate and lead our Core Values: Be Safe, Do Right, Do Good, Have Fun, Drive Value, Serve Others
- Demonstrate and lead our Leadership Competencies: Drive, Out Front, Re-imagine, Develop, Connect, Passion
- Take on new responsibilities in an evolving leadership and business environment.
- This person seeks to generate revenue opportunities by creating new, and enhancing current businesses.
- This person has their finger on the pulse of employee morale.
- This person knows how to maximize the current experience and incessantly seek out the experience of a lifetime for our employees and guests.
- This person makes personal and professional growth possible for all employees.
- This person understands and leverages experience and service benchmarks in your market.
- This person increases shareholder value by setting accurate and challenging performance targets and deploying the business assets for maximum return.
- This person instills pride in the team and encourages members to feel proud about their accomplishments.
- This person understands and leverages experience and service benchmarks in the leisure/hospitality industry.
Job Requirements:
- 2-5 years high volume Bar / Restaurant Managerial experience
- Event promotion, production and management experience
- 3-5 years supervising staff.
- Post secondary education in Hospitality or Business management or related field an asset
- Food Safe Level 2.
- Must have B.C. Serving it Right http://www.servingitright.com/index.html
- Previous experience or personal interest in ski/snowboard culture.
- Employment in this position is conditional upon the satisfactory completion of Background and/or criminal record checks.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 510966
Reference Date: 08/21/2025
Job Code Function: Front of House
