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Employee Services Front Desk Assistant | Housing Available | Immediate Start!

Date:  Jul 17, 2021

Whistler, BC, Canada

Company:  Whistler Blackcomb
Shift Type: 

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Volunteer Opportunities with Whistler Blackcomb! www.vailresortscareers.com/whistlerblackcomb



Job Summary:

 Employee Services is an extremely fast-paced and highly social environment. You will have the opportunity to interact with and positively affect almost every single employee within the Whistler Blackcomb team. 


What you’ll be doing:

  •         Provide exceptional service and follow up by answering all employee inquiries, questions and complaints in person, by phone and email.
  •        Onboarding all new and returning Whistler Blackcomb employees and updating their personal documentation into the hiring system
  • Maintain strict confidentiality with all material within the HR/Employee Services Division.
  •        Communicating with other Whistler Blackcomb departments to trouble shoot any hiring issues that may arise
  •        Distributing and collecting uniform including laundering and repairs
  •         Providing lockers to eligible employees/volunteers, alongside updating and maintaining the locker waitlist/audits.
  •          Regularly maintaining the stock and inventory control of the winter and summer employee uniforms.
  •          Maintaining the day to day operations of the employee services desk. Carrying out the daily opening and closing procedures.
  •          Distribute employee/volunteer passes, dependent passes, nametags and keys. Assist in maintaining access to the Springs building and Springs Lane Gate.
  •          Promote Whistler Blackcomb employee programs and recognition (Club Shred, Awards, Enviro Fund etc)
  •          We are a team that works closely together and throughout the season you may be required to assist with other departments as needed.



  • Demonstrate our core values: Serve Others, Do Right, Drive Value, Do Good, Be Safe and Have Fun.
  • Computer literate in Microsoft Office. Knowledge in previous POS systems is an asset.
  • Outgoing personality, enthusiastic attitude and great customer service skills.
  • Able to work in a small team environment and manage certain projects alone and unsupervised
  • Be a self-starter. Seeing projects that need doing and start them without being told to do so
  • Excellent interpersonal, written and verbal communication skills. Attention to detail and the ability to multi-task
  • Previous stock and inventory control an asset.
  • Knowledge of Whistler Blackcomb its operations and systems is an asset
  • Proof of clear criminal record check.


Reach Your Peak at Vail Resorts with a Volunteer Opportunity!. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join us, and re-imagine a mountain resort experience with us.  

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 322908