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Department Lead - Distribution Center

Date:  Mar 24, 2023

Whistler, BC, Canada

Company:  Whistler Blackcomb
Shift Type:  Year Round

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • RSP Options (after 12 months or 2000 cumulative hours of service)
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Summary:

Work towards providing W/B stores with prompt service on all levels to achieve unparalleled customer service. Work with the supervisor to create an atmosphere of enthusiasm and eagerness, which will ensure that productivity is maximized. Will communicate with the buyers, their assistants and store operators to evaluate priorities for receiving and stock orders.  Is responsible for overseeing that all movement of stock and the accompanying paperwork is done accurately and timely.  Will help plan a detailed daily schedule prior to the start of each shift indicating exact jobs for each staff person. Will help train new staff.    


Responsible for leading all replenishment processes and for inventory control based on system data, priorities, timeframes and deadlines. Communicating with the buyers, store operators and other VRR personnel to evaluate receiving and replenishment priorities. Work towards providing W/B stores with prompt service on all levels to achieve unparalleled customer service. Will help train new staff.  


Job Specifications:  

  • Starting Wage: $20.00 - $27.03
  • Shift & Schedule Availability:  Full Time
  • Skill Level: Lead


Job Responsibilities:

(These will include but not be limited to)

  • Prioritize replenishment staff work load to meet daily production goals and handle or solve escalated issues and problems. Provide associates with additional support and coaching as needed.
  • Manages inventory by verifying accuracy of product received from vendor
  • Conducts and verifies cycle counts
  • Verifies merchandise is tagged properly
  • Responsible for inventory tracking and accuracy
  • Creates carton labels, identifying appropriate retail/rental location to ship product
  • Notify leadership of any hiring or staffing needs, coordinating staff planning in conjunction with leadership and training new associates.
  • Properly uses RF scanner to picks orders and prepares shipment to be sent to stores. Re-stocks warehouse inventory by accurately scanning into specific locations
  • Create and print store orders and customer requests.
  • Identify 1st hour jobs to keep warehouse clean and orderly
  • Ensure that all delivery pickups and drop-offs (incl. Warranties) are done properly and promptly
  • Ensure that all storage areas are kept neat and are labeled properly
  • Ensure that all incoming goods are properly logged in a timely manner
  • Initiate actions to resolve problem shipments (communicate with buyers and suppliers)
  • Has a good working knowledge of the MMS back office inventory control system
  • Operate a forklift safely for moving pallets and orders.
  • Takes an active role in loss prevention both internal and external
  • Open, close and secure the warehouse daily
  • Takes phone calls in a friendly and helpful manner
  • Makes store service an extension of customer service
  • Ensures any safety concerns are communicated to the manager. Has a working knowledge of the warranty systems and will help when required
  • Leads huddles at the beginning and during of shifts to organize workers.
  • We are a company that works together and throughout the season you may be required to assist other departments as needed


Job Requirements:

  • Demonstrate our core values
  • Highly motivated
  • Previous supervisory experience an asset
  • Must have at least 1 year experience at a distribution centre/warehouse
  • Strong organizational skills
  • Must possess a valid BC driver’s licence and provide a satisfactory driver’s abstract (see front desk for details)
  • Required to complete a satisfactory criminal record check



Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 492761