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Base Area Operations Training Supervisor, Whistler Blackcomb

Date:  Oct 4, 2021
Location: 

Whistler, BC, Canada

Company:  Whistler Blackcomb
Shift Type: 

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb! www.vailresortscareers.com/whistlerblackcomb

 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.
 

Love what you do! Because that’s what we’re all about! The Whistler Blackcomb staff are comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

 

Job Summary:

The Base Area Operations (BAO) Training Supervisor role will oversee all aspects of the departmental functions and employees, including cleaning, roads and parking and snow removal. More specifically, the Training Supervisor will have added emphasis and focus on departmental training documents, guides, policies and safety requirements, ensuring documents are kept up-to-date and relevant to current working standards.

 

The BAO Training Supervisor will report directly to the department Assistant and General Manager.

 

Responsibilities:

  • Directly supervise frontline crews including: orientation and training, conflict resolution, long and short term planning of operation, maintenance of tools and equipment, executing daily meetings, and regular one-on-ones with Lead Hands.
  • Provide leadership, promote team spirit and cooperative work ethics; provide the most outstanding examples of friendly, cooperative relationships with our guests, other staff and the rest of the department.
  • Show initiative in handling routine matters and quick, thoughtful judgment in emergency situations.
  • Understand and safely operate all aspects of the cleaning, roads & parking and snow clearing operations.
  • Work effectively with other department’s mountain-wide as part of a large and diverse team.
  • Relay work orders, respond to complaints, adhere to preventative maintenance programs and monitor quality of cleaning, reporting to higher management.
  • Assist with successful organization of waste/recycling depots and bear-proof bins.
  • Ensure proper and complete documentation of all frontline duties performed, reporting any personal incidents or damage involving a company vehicle/equipment to department managers.
  • Ensure adherence to all operational and safety procedures, resulting in safe and efficient operation of vehicles and other equipment (Snowplow, Snow Blower, Bobcat, etc.) and providing a safe environment for guests and staff.
  • Assist with the selection, training and development of staff, exceeding present standards.
  • Understand operational procedures and maintenance for all janitorial equipment.
  • Set an excellent example and strive to improve safety, service and job satisfaction.
  • Continuously maintain and update all training material in line with expected standards and company policies.

 

Qualifications:

Required:

  • Demonstrate our core values: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Be Inclusive and Have Fun.
  • A strong knowledge of Microsoft Office platforms required.
  • Exceptional organizational skills and ability to work under pressure. A keen eye for detail required.
  • Problem solver, self-motivated/self-directed. The ability to work both independently and part of a team.
  • Strong communication skills.
  • Required to complete a satisfactory criminal record check.
  • Operating a vehicle is an essential function of this position and will require the applicant to meet the minimum requirements of the WB Driver’s Standards Policy – Valid BC driver’s license and clean abstract.

Preferred:

  • Post-secondary education an asset.
  • Proven leadership skills, planning, ability and vision.
  • Previous cleaning experience and employment a strong asset.
  • First Aid trained an asset.
  • Mental Health First Aid trained an asset.

Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime” Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 356389