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Valet - The Lodge at Vail - Full Time Year Round

Date: Mar 15, 2019

Location: Vail, CO, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.




Responsible for welcoming guests and directing them to the front desk for check-in. Will escort guests to quarters, assist with transport and set-up of luggage, provide information on services/amenities, respond to questions and give directions. Ensures timely delivery and retrieval of luggage, amenities, faxes, letters, newspapers, flowers, boxes, and various items to guest rooms. Runs errands. Valid driver's license required.


Additional responsibilities include but are not limited to:

  • Provide a high level of guest service and to listen and empathize with guests and employees at all times. Welcome guests in a warm and friendly manner.
  • Park, relocate and retrieve guest vehicles in a safe and efficient manner.
  • Complete all assigned tasks as well as checklist duties in full and in a timely manner.
  • Deliver and retrieve guest luggage in a safe, efficient and timely manner.
  • Provide rides for guests within the local area using hotel fleet vehicles.
  • Respond to guest inquiries with accurate information in a timely manner.
  • Store guest luggage for arrival and departure in an efficient manner.
  • Follow and adhere to all valet and bell brand standards.
  • Deliver all mail, packages, faxes, confirmation cards and various items to guest rooms in a timely manner.
  • Facilitate secure storage and transfer of guest skis and snowboards; storage of bikes.

What’s in it for you? Benefits include:

  • Complete training and orientation
  • Free Ski passes for employees and dependents
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf
  • Medical, Dental, and Vision plans (full-time year – round positions)
  • 401(k) Retirement Plan
  • Excellent training and professional development

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 165368

Nearest Major Market: Denver