Vail, CO, US
As a leading mountain resort operator with over 40 resorts in sixteen states and four countries. We exist to create an Experience of a Lifetime for our employees, so they can, in turn, provide and Experience of a Lifetime for our guests. We are looking for leaders, innovators, creators, and ambitious professionals to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Many of our Corporate function teams can now live and work in any of the states in which Vail Resorts currently operates* – enabling flexible remote work alongside a commitment to building and maintaining strong culture both in person and virtually. If you’re ready to pursue your fullest potential, we want to get to know you. Find your purpose with us at www.vailresortscareers.com.
Job Summary:
Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Responsible for all Guest Experience and Guest services functions and employees. Areas of responsibility include overseeing and managing the Guest Experience and Guest services Department- inclusive of Concierge, Valet Parking, Bell Service, Shuttle Service, luggage storage and associate parking. Responsible for human resources functions to include interviewing/hiring, training, payroll, scheduling, performance management/evaluation, and other administrative duties. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. Serves as the hotel Manager on Duty and oversees all hotel operations, ensuring that the highest levels of hospitality and service are provided. Represents hotel management in resolving any guest or hotel related situation. Is the properties Guest Relations Manager and handles the tracking of service issues. Is responsible for proactively enhancing the whole guest experience from post arrival to departure and when required, will perform duty manager roles.
Job Specifications:
Job Responsibilities:
Job Qualifications:
The expected pay range is $60,000 - $68,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
The perks include a free ski pass, and a set of benefits including...
Create Your Experience of a Lifetime! At Vail Resorts, our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today.
*Remote work is currently permitted from British Columbia and the 16 U.S. states in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work remotely, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work at any time in its sole discretion.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
VRMKT
Requisition ID 487907
Nearest Major Market: Denver