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Team Lead Loss Prevention - The Lodge at Vail - Year Round

Date: 
Location: 

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

The Team Lead Loss Prevention  is a Supervisor-level role responsible for the protection of company property and interest. Our ideal candidate demonstrates diligence and integrity, while enhancing guest experience.

 

Additional responsibilities include (but are not limited to):

  • Identifying and reporting, or correcting safety issues;
  • Provide operational guidance for Junior Leads;
  • Lead and organize daily operations of the Security department;
  • Assisting/interacting with guests and staff in a professional and courteous manner;
  • Providing high visibility presence in order to deter criminal activity and violations of resort conduct code;
  • Coaching and Counseling of Security team;
  • Transporting of deposits and banks from sales locations to vault;
  • Responding to and investigating incidents and accidents;
  • Submitting thorough and clear reports;
  • Cooperating with law enforcement in investigations;
  • Conducting regular inspections and enforcing policies in housing units.
  • Manage a team of up to 20 Security officers (schedule, training, etc)
  • Be able to work well with other departments throughout the resort.
  • Assist Manager in hiring, separating, disciplining and evaluating team members.
  • Maintain a training / development curriculum for team members.
  • Promote a safe, productive, enjoyable work environment.
  • Scheduling of departmental personnel for adequate staffing and minimal overtime.
  • Ensure employee payroll is approved on time.
  • Ensure incident reports are completed and followed up on.
  • Oversee fire and life safety systems of Heavenly Mountain facilities.
  • Ensure functionality of access control systems.
  • Reports directly to the Security Manager.

 

Qualifications:

  • High School graduate or equivalent - required.
  • Speak, read and write in English - required.
  • Valid drivers license - required.
  • Pass VR background check - required.
  • Exceptional guest service skills - required.
  • Computer proficient with Microsoft applications - required.
  • Able to work outdoors is all conditions - required.
  • Able to lift 100lbs - required.
  • Previous security or relevant experience - preferred.
  • Knowledge of Mountain and its operations - preferred.
  • Operation of snowmobiles in all conditions - preferred.
  • Knowledge of Vail Resorts policies and procedures - preferred.
  • CPR and Advanced First Aid certified - preferred.

 

 

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 237687


Nearest Major Market: Denver