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Senior Administrative Assistant

Date:  Jan 25, 2023

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Summary

The Senior Asst: Administrative will provide key administrative support for the most dynamic and fun department  in all of Vail! The Building Maintenance Department is comprised of two departments: the Ski Area Maintenance which oversees the Ski Area Facilities and the Engineering/Hospitality Maintenance which oversees our Lodging Facilities. The qualifying candidate will perform the daily multi-tasking administrative operations of the Building Maintenance, Facilities, and Engineering Departments specifically, and assist with all department activities including file management, inventory, purchasing, payroll, tracking and scheduling in a fast paced environment.


Job Specifications:  

  • Outlet:  The Arrabelle
  • Expected Pay Range: $20.80 -  $28.48
  • Shift & Schedule Availability:  Full Time, Year Round
  • Skill Level: Intermediate, Advanced  


Job Responsibilities:

  • Field telephone calls for Ski Area Maintenance Department and Hospitality/Engineering Departments.
  • Daily monitoring/logging and coordinating maintenance requests.
  • Process all maintenance requests, ensuring data is accurate and ready for review/close
  • Assist in scheduling daily work orders and projects and dispatching manpower and outside contractors
  • Payroll processing and accuracy check via PeopleSoft
  • Follow up with requesters to determine needs and priorities
  • Convert maintenance requests from e-mail/messages/phone into work orders using Maintenance Connection software
  • Assisting in ordering of materials and inventory as necessary
  • Coordinate work orders for rental units on Rental Program based on occupancy/availability
  • Financial responsibilities include review and verification of billable work for interdepartmental /rental program /and 3rd party accounts.
  • Produce end of month reports and billings for Building Maintenance and Engineering departments
  • Check our Lodging Management System (LMS) daily to put rental units in and out of service and monitor occupancy.
  • Ensure Building Maintenance Departments are up to date with codes and standards compliance.
  • Contracts: Ensure all Outside Vendors are in compliance with our Contracts Policy and Insurance requirements
  • Responsible for superior guest service interactions with guests, employees and vendors within the department
  • Understand corporate and resort specific policies and procedures, as well as departmental Best Practices.
  • Assist in monitoring of our Point Central temperatures and locking systems
  • Produce reports as needed (by location/trade, etc)
  • Attend all company and department training programs as required        
  • Create signage as requested
  • Meet service level objectives and department goals as set forth by immediate supervisors.
  • Coordinate radio maintenance
  • Update our Green Drivers List to ensure compliance
  • Perform other duties as assigned


Job Requirements:

  • Must be able to work in a team environment based on the Vail Commitment and Values. 

  • Requires the ability to communicate orally and in writing with some precision in grammar, punctuation, and spelling.  
  • Must possess a firm understanding of basic mathematical skills.
  • Must possess strong interpersonal skills and have the ability to interact with guests and customers of the resort in a friendly and accommodating manner.
  • Requires advanced experience with Microsoft software (Excel, Word, Outlook, Access, Powerpoint)
  • Experience with Lodging Management Software, Maintenance Connection (or other SQL based maintenance tracking software), Coupa, PeopleSoft, On Base, and Point Central a plus.
  • Additional experience in the resort industry is preferred.  
  • Certificate from a college or technical school with a focus on Administration/Accounting preferred; three year related experience and/or training; or equivalent combination of education and experience.



The expected pay range is $20.80 - $28.48. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 491102

Nearest Major Market: Denver