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Loss Prevention Manager-Vail Marriot

Date:  Jan 13, 2021
Location: 

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

 

Job Summary:

The Vail Resort Security Manager is in charge of all Security and Fire situations within the Hospitality and Mountain Divisions. This individual will perform guest and related employee services on a regular basis. Resort Security officers work closely with police, fire and EMS agencies during investigations and fire prevention drills and training. In addition to performing security work, this is a management position for the security function.

 

Job Requirements:

  • Responsible for access and key control, distribution and inventory.  Including but not limited to assigning and monitoring keys, radios, wires and parking passes.  They will conduct lock reads for any rooms that have a security issue or complaint.  The LP manager will be the point person for all ving card issues that arise.
  • Responsible for training and implementation of safety and emergency procedures for our associates and guests.  Must be able to maintain a calm professional demeanor during various situations. Must maintain a positive and optimistic attitude at all times. Ensure the completion of accurate records while performing daily duties including camera monitoring, shift activity, guest and employee incidents. Must be able to keep information confidential.
  • Responsible for hotel safety audits in all areas, including but not limited to hallways, stair wells, meeting rooms, fitness rooms, locker rooms, pool, spa, kitchen, parking garage, parking lot, restaurant, back of house areas, and outside of building.  The LP manager will be responsible to ensure all incidents have an Incident Report completed by a member of the LP team.  They will ensure that each department and each area has the required safety items at all times by conducting periodic audits.
  • Responsible to patrol the hotel in guest areas, outside of building, parking areas, pool and spa as well as back of house space.  This will include a post guest checkout audit of departure rooms to check safes, look for lost items and general condition of the room.  This will include taking action for anything found that does not coincide with our policy.  Oversee all incident reports and provide monthly updates to the executive team on loss time, report only and YTD spend.
  • Will be the first responder for all medical, security, and safety related issues that come up with guests or associates.  Will also be the first responder to guest issues and complaints that need further investigation.  Responsible to investigate in a professional and hospitable manner and compile a report.  Ensure consistency through continuous quality control and training.
  • Will attend each departments stand up meetings on a weekly basis to conduct safety trainings as well as lead the safety committee for the hotel.  Provide bi weekly training topics to all departments along with sign offs. 
  • Will conduct monthly department meetings for Loss Prevention.  Must be able to communicate with management and colleagues in an effective and professional manner.
  • In charge of staffing, hiring, training, performance evaluations, time and labor management, and scheduling for the loss prevention department including day shift and overnight shift.  Will have a flexible schedule based on changing business needs
  • Will function as MOD for the hotel when on duty as well as assist other departments when needed including helping park vehicles, greeting customers, and assisting with answering phones and talking to customers.  They will act as a witness for other managers when they have a sensitive subject matter to discuss with their associates.
  • conduct weekly/monthly property inspections including CO detectors, fire extinguisher inspection, first aid kits inspections, eye wash stations, PPE inventory, AEDs inspections and elevators monthly recall inspection.

 

Qualifications

Required:

  • High School Diploma, Tech or Trade School
  • Loss Prevention experience
  • Previous Supervisory Experience
  • CPR and First Aid certification
  • Basic Computer Skills
  • Willing to work nights, weekends and holidays. Flexible shifts and flexible days off
  • Must be able to lift up to 30 lbs.
  • Must have a valid driver's license

Preferred:

  • EMT certification

 

The budgeted range starts at $51,300-61,600 + annual bonus.  Actual pay will be adjusted based on experience.

The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 

 

One Job – Double the Benefits.  Working for the Marriott at Vail gives you access to the phenomenal mountain town that is Vail, CO and all the perks that come with being a Vail Resorts Employee (Free Ski Pass, discounted lodging at all Vail properties, discounts on retail items and FB locations). Not only that, but take advantage of the Marriott team member benefits (discounted room rates at all Marriott’s nation-wide) to truly get the most out of your hospitality experience. Come join our team of incredible people with passion for customer service and making sure everyone checking in feels like they are home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 280027


Nearest Major Market: Denver