Room Service

Date:  Mar 30, 2024

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Summer Seasonal 2024


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary:

Room Service servers are responsible for ensuring that all hotel guests have the highest quality in-room dining experience possible.  Take dining orders over the phone in a courteous, professional, and knowledgeable manner; set delivery trays with high attention to detail, and ensure correct items are delivered to each guest!  Work in conjunction with the kitchen staff to provide guests with up-to-date menu information and any available specials.  Join our team today and enjoy perks such as a Free Epic Pass for yourself and your dependents, lodging, rental, and retail discounts, a Free SLC-PC Connect bus pass, career development opportunities, in-resort leadership classes, and more! 


Job Specifications:

  • Outlet:  The Arrabelle
  • Expected Pay Range: $11.40 - $12.89 / hour + tips
    • If hired into a tipped position, guaranteed to make a minimum of $20 / hour inclusive of tips
  • Shift & Schedule Availability:  Full Time
  • Skill Level: Entry


Job Responsibilities:

  • Provide superior service to our customers (internal and external) at all times. 
  • Stock service stations with supplies, beverages, condiments, etc.
  • Take orders using proper phone etiquette and demonstrate knowledge of menus.
  • Knowledge of fine food and beverage - including preparation, presentation, and service.
  • Clean and maintain service stations as well as other work areas.
  • Perform routine food preparation tasks as assigned.
  • Basic wine, spirit, and beer knowledge and understanding of UDABC laws.
  • Provide in-room dining tableside service as requested.
  • Ensure that alcoholic beverages are not sold or served to underage customers/guests.
  • Maintain log and frequent pickups to ensure dirty dishes are not in rooms or hallways.
  • Other duties as assigned


Job Requirements:

  • Ability to stand for extended periods of time.
  • Ability to bend, lift, and carry heavy objects. 
  • Must be 21 years of age or older to serve alcohol.
  • High School education desirable.
  • Previous food service experience desirable.
  • Good personal hygiene and neat appearance is required.
  • Ability to deal with customers courteously and efficiently, including ability to be polite but authoritative with disorderly or intoxicated patrons.
  • Basic reading, writing, and math skills are required. 


The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  500031
Reference Date: 02/20/2024 
Job Code Function: Front of House 

Nearest Major Market: Denver