Loss Prevention / Security Officer

Date:  May 20, 2023

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Summary:

Responsible for safety and security of The Hythe Vail and Spa colleagues, guests and owners as well as property assets.


Job Specifications:

  • Outlet:  The Hythe Vail
  • Expected Pay Range $20.00 - $24.00
  • Shift & Schedule Availability:  Full Time


Job Responsibilities:

  • Detects potential sources of security and safety hazards, responds to emergencies, handles complaints, investigates and compiles reports in a professional and hospitable manner.
  • Maintains accurate records while performing duties including camera monitoring, shift activity, guest and employee incidents, able to keep information confidential.
  • Resolve difficult guest situations in a professional and hospitable manner.
  • Respond to emergencies.
  • Manage hotel lost & found.
  • Communicate with management and colleagues in an effective and professional manner.
  • Maintain a calm and professional demeanor during difficult situations.
  • Complete any and all tasks assigned in a timely manner to the expected level.
  • Assists valet with guest car retrieval when needed.
  • Shipping and Receiving. Must assist in the handling of guest and hotel incoming and outgoing shipments.
  • Other duties as assigned


Job Requirements:

  • Must be able to read, write, speak, understand and comprehend English fluently. -required
  • Must have a high school diploma or equivalent. -required
  • Must have at least 1 year of guest service experience. - preferred
  • Must be proficient with computers, specifically, Microsoft Office. - required
  • Must have a valid US driver’s license. - preferred
  • Must complete a satisfactory Motor Vehicle Record check before employment. -required
  • Must have or be able to obtain a CPR, First Aid and AED certification within 30 days of hire.
  • Must maintain a positive and optimistic attitude at all times. 
  • Must be able to communicate in an effective and professional manner. 
  • Must be able to remain calm in difficult situations. 
  • Must be able to learn quickly to work in various situations. 
  • Must be able to bend, crawl, climb, lift, kneel and crouch. -required
  • Must be able to lift up to 60 lbs. -required
  • Must be able to work in all weather conditions.
  • Must be able to work weekends, evenings and holidays. -required
  • Must be able to make a year-round commitment. -required
  • Ability to communicate in Spanish is helpful. 
  • Resumes. -required
  • In-person interviews. -preferred


The expected pay range is $20.00 - $24.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 492734

Nearest Major Market: Denver