Lead Dispatch

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:
As the Lead Lift Dispatcher at Vail Mountain, you will coordinate the communication during lift opening and closing to ensure a smooth on-time opening/closing of the resort to the public, and keep key personnel within the resort informed of progress and anticipated delays, as well as coordinates all emergency response situations that may arise throughout daily operations. You will log all lift stoppages, report and communicate all information to appropriate departments, as well as alert proper management of all lift down time.

Job Specifications: 

• Expected Pay Range: $20.74 - $25.40 / hour 

• Shift & Schedule Availability:  Full Time, Year Round 

• Skill Level: Lead 

Job Responsibilities include, but are not limited to:

• Relay communications regarding down lifts to maintenance personnel and also guest services, ski patrol, ticket office, and any other departments.
• Answer a multitude of telephone and radio calls; determine nature of calls; refer to appropriate department or personnel.
• Act as the main communication between Lift Operations and Lift Maintenance.
• Monitor weather and covey lift updates such as, lift open/closures.
• Perform clerical tasks related to department operations like tracking maintenance work orders, auditing and filing timesheets and lift logs.
• Ensure compliance with all regulations set forth by the CPTSB through record/log keeping, incident reports, and licensing.
• Update and maintain lift records.

Job Requirements:

• Capable of performing lift operator role.
• Intermediate ski or snowboard ability.
• Experienced with Microsoft Office.
• Strong verbal and written communication skills.
• Ability to learn a wide variety of information about department operations quickly.
• Ability to make decisions quickly and calmly in emergency situations.

The expected pay range is $20.74 - $25.40. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  507721
Reference Date: 03/19/2025 
Job Code Function: Dispatch