Housekeeping Team Lead

Date:  Nov 15, 2023

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary:

This is a supervisory position for the housekeeping function, with direct reports. Ensures the efficient, high quality operation of the housekeeping team during assigned schedule. Responsible for hiring/staffing, scheduling, and performance management/evaluations. Also fulfills day-to-day work responsibilities for the organization as needed, and is thoroughly familiar with all areas of housekeeping operations. Provides an experience of a lifetime for employees, which includes creating a safe, inclusive, vibrant and affordable housing environment.


Job Specifications:  

  • Housing: May Be Available  
  • Outlet: Employee Housing
  • Location: Eagle County, CO
  • Expected Pay Range: $23.00 - $25.99 / hour
  • Shift & Schedule Availability:  Full Time, Year Round
  • Skill Level: Team Lead


Job Responsibilities:

  • Required to travel between properties located in Beaver Creek (2 properties) and Vail (5 properties) to ensure housekeeping work is being completed on time and to standards.
  • Beginning of each day set the tone; communicate expectations and delegate tasks and staff to achieve workload results. 
  • Responsible for overseeing and supervising day-to-day housekeeping operations to ensure prioritization and work order completion.  
  • Enforces policies and procedures of the department and company.
  • Orders and organizes cleaning supplies, and tracks inventory needs.
  • Trains employees on safety, unit directions/specifications, ergonomics, and policies to ensure compliance with Company standards. 
  • In charge of room inspections and public areas to ensure compliance and sanitary requirements met.
  • Assists with Talent Management supporting coaching and employee accountability.
  • Reports any and all maintenance issues and damages.
  • Helps keep track of labor costs and helps schedule appropriately.
  • Works with Housing Manager to call in contract labor when need.
  • Other duties as assigned


Job Requirements:

  • High school diploma or equivalent
  • Requires a minimum of 3 years of experience in a similar position.
  • Minimum 1 year supervisory experience
  • Valid Colorado driver’s license
  • Proficient skills with Outlook, Excel and internet use required
  • Ability to read, write and speak English. Ability to communicate in Spanish.
  • Great communication and organizational skills
  • Able to work in all environments (indoor/outdoor) and weather conditions.
  • Lift up to 50lbs


The expected pay range is $23.00 - $25.99. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  498593
Reference Date: 10/17/2023 
Job Code Function: Housekeeping 

Nearest Major Market: Denver