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Housekeeping Supervisor - Vail Marriott - Winter Seasonal

Date: 
Location: 

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

This is a supervisory position for the housekeeping function, with direct reports. Ensures the efficient, high quality operation of housekeeping team during assigned schedule. Responsible for hiring/staffing, scheduling and performance management evaluations. Also fullfills day-to day work responsibilities for the organization as needed, and is thoroughly familiar with all areas of housekeeping operations.

 

ESSENTIAL JOB RESPONSIBILITIES

  • Check and inspect assigned rooms, report discrepancies immediately.
  • Check for early services, special requests and VIP's.
  • Assist with scheduling and purchasing products.
  • Make the opening tour of assigned aea, checking for condition of floors, walls, vending areas, linen rooms, status of supplies and your staff's needs. Report anything unusual and assign items to correct situations.
  • Assist with proper training of housekeeping staff.
  • Complete the required number or written inspection forms on the housekeepers.
  • Complete and turn in, or phone in, work orders on any damage you see or any reported to you by your staff.
  • Ensure that servicing the hotel guests in a friendly manner is the #1 priority.
  • Always be professional and ethical when dealing with guests, associates, and vendors.
  • Mantains communications with other departments to ensure guest satisfaction.
  • Each associate is expected to carry out all reasonable requests by management that the associate is capable of performing.
  • Share ideas on improving processes.
  • Other duties as assigned.

 

JOB REQUIREMENTS:

  • High school or GED prefered.
  • One year previous experience in resort of similar size and quality.
  • One year supervisory/management experience in guest service/housekeeping role.
  • Basic computer skills preferred.
  • Ability to effectively communicate in english to guests and employees.

 

One Job – Double the Benefits.
Working for the Marriott at Vail gives you access to the phenomenal mountain town that is Vail, CO and all the perks that come with being a Vail Resorts Employee (Free Ski Pass, discounted lodging at all Vail properties, discounts on retail items and FB locations). Not only that, but take advantage of the Marriott team member benefits (discounted room rates at all Marriott’s nation-wide) to truly get the most out of your hospitality experience. Come join our team of incredible people with passion for customer service and making sure everyone checking in feels like they are home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 237507


Nearest Major Market: Denver