Housekeeping Supervisor

Date:  Sep 19, 2023

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans



The Arrabelle is a luxury Vail hotel ideally located in the heart of the much-acclaimed Vail Square. Nestled against the base of North America's #1 ski resort, just footsteps from the Eagle Bahn gondola, The Arrabelle at Vail Square was inspired by the classic grand alpine hotels of Europe.  Here at The Arrabelle, exceptional Vail accommodations, supreme mountain resort amenities, and timeless elegance and charm come together like never before.  Hotel amenities include 60 luxury hotel rooms and suitesTavern on the Square, a European-style pub with indoor and outdoor dining, RockResorts Spa® and fitness center.


Job Specifications:

  • Outlet: The Arrabelle
  • Expected Pay Range: $20.00 - $24.49
  • Shift and Schedule Availability: Full Time


Job Summary:

The Housekeeping Supervisor at the Arrabelle is responsible for the supervision of the cleaning of hotel guestrooms according to RockResorts' standards by providing the highest level of quality and service for hotel guests.  This person will be responsible for including (but not limited to)

  • Must be flexible (weekends, holidays etc) - mixture of AM and PM shifts required.
  •  Prioritizing, assigning and coordinating housekeeping functions and requests for predominantly PM shifts including monitoring radio calls and organizing staff in an efficient manner
  • Supervision, training/ coaching, brand standard implementation, handling guest challenges with care and concern, and ensuring guest requests are fulfilled in a timely manner
  • Inspection of rooms to RockResorts' standards as assigned by section, correcting deficiencies and notifying management on deficiencies
  • Replenishing linens, amenities and other supplies in guest rooms
  • Monitoring and resolving any issues relating to public areas, restrooms, pool and hallways.
  • Conducting hotel walk throughs as required to ensure Public areas are maintained and staff fulfilling evening duties.
  • As needed, fulfill all job responsibilities expected of Room Attendants, Housepersons and Public Area Attendants including all general cleaning functions across the resort.
  •  Responsible for creating daily worksheets for Room Attendants and Turndown staff and assigning daily and nightly duties as required.
  • Conducting weekly inventory of all housekeeping cleaning supplies and amenity supplies.
  • Each staff member is expected to carry out all reasonable requests by management.



  • High school diploma or equivalent. -required
  • Minimum one year of resort housekeeping experience. -required
  • Previous supervisory or management experience in a guest service setting. -required
  • Basic computer skills. -required 
  • Must be able to communicate effectively and professionally in English. -required 
  • Must be able to lift up to 50 lbs. -required
  • Must be able stand for long periods of time and be able to access all areas of the resort. -required
  • College degree in a Hospitality Management program. -preferred
  • Experience with Microsoft Office applications including Word, Excel and Outlook. -preferred
  • Experience with LMS. -preferred
  • Bi-lingual in Spanish. -preferred





The expected pay range is $20.00 - $24.49. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  401048
Reference Date: 09/21/2023 
Job Code Function: Housekeeping 

Nearest Major Market: Denver