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Host / Hostess - $9.54 + tips

Date:  Jun 25, 2022
Location: 

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com
 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

 

Responsible for ensuring that all Resort guests have the highest quality food and beverage experience possible by providing exceptional host skills to include; courteous telephone skills, proper handling of reservations, greeting guests, seating guests, monitoring the flow/pace of the dining room, offering support to servers/server attendants and acknowledging departing guests with a kind remark.  Also assists the team in creating a profitable department that is environmentally responsible.  

 

Job Specifications: 

  • Outlet: The Hythe
  • Starting Wage: $9.54 per hour
  • Effective October 2022 minimum wage will be increased to $20/hour 
  • Shift & Schedule Availability: Full Time
  • Skill Level: Entry 
  • Other Specifics: Tipped

 

Essential Job Functions:

  • Exhibits a professional demeanor through appearance, adhering to the uniform standards, and by maintaining a positive attitude toward all employees, managers and guests.
  • Ensures that the guest experience is pleasant in regard to atmosphere, service and quality by adhering to Marriott brand standards.
  • Capable of being apart of a cohesive team and maintaining a pro-active attitude. 
  • Provides professional and courteous telephone skills, takes accurate messages, transfers calls properly, takes reservations and In-Room orders accurately.
  • Accurately maintains the reservations system and communicates all details regarding reservations to the manager(s) and chef(s). Anticipates reservations by pre-setting the dining room.  
  • Creates a professional, warm and friendly welcoming experience to all those that enter First Chair Cafe.
  • Properly greets and seats all guests, according to the brand standards. 
  • Attends daily pre-shift huddle and is knowledgeable about daily house counts, VIPs, daily features/soups, etc.  Seeks out information and is capable of answering a variety of questions regarding Ocotillo, the resort and the surrounding community. 
  • By proper seating, oversees the flow and pace of the dining experience.  Keeps the manager(s) informed of any issues that might affect service or timing. 
  • Ensures that, as guests depart, they leave with an acknowledgement and a pleasant wish for them to return. 
  • As directed by the manager, provides administrative assistance such as; making copies, posting information on bulletin boards, changing out menus, assisting with inventory and delivering/retrieving mail.
  • Assists the servers and server attendants in maintaining a clean dining room.  Ensures all table settings are correct and consistent throughout the dining room.   
  • Completes daily side-work such as folding napkins, polishing silver/glassware, sweeping the floors, etc. without being prompted and looks for additional things to do to help co-workers and managers. 
  • Maintains excellent communication between different departments in the resort as well as within First Chair Cafe.
  • Secures all lost and found items and promptly notifies Loss Prevention. 
  • Follows safe work practices and reports any safety concerns. 
  • Adheres to the state liquor laws and all health regulations.
  • Complies with all Resort policies, procedures and standards of operation. 
  • Performs any additional tasks or projects as required.
 

 

The budgeted range starts at $17.  Actual pay will be adjusted based on experience.
 

Job Benefits:  

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 433872


Nearest Major Market: Denver