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Front Desk Team Lead - $20 per hour

Date:  Aug 5, 2022

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Summer Seasonal 2022

One Job – Double the Benefits.  Working for the Marriott at Vail gives you access to the phenomenal mountain town that is Vail, CO and all the perks that come with being a Vail Resorts Employee (Free Ski Pass, discounted lodging at all Vail properties, discounts on retail items and FB locations). Not only that, but take advantage of the Marriott team member benefits (discounted room rates at all Marriott’s nation-wide) to truly get the most out of your hospitality experience. Come join our team of incredible people with passion for customer service and making sure everyone checking in feels like they are home.


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19


Job Specifications:
Outlet: The Hythe
Starting Wage: $20-$24 per hour
For YR ONLY add “Effective October 2022 minimum wage will be increased to $20 per hour.”
Shift & Schedule Availability: Full Time / Summer Seasonal


Responsibilities Include (but are not limited to):

  • Front Desk Responsibilities including answering phones, all radio communication with club and hotel staff, concierge service, housekeeping and F&B upkeep of the club
  • Oversee the Ski valet department and responsible for all inventory, tracking and stickering of all member skis.
  • Complete member inquiries, appointments and spa bookings on a daily basis
  • Manage and understand all Club legal documents.
  • Complete Sales Tours and potential member inquiries. 
  • Organize implement and run club functions and activities both summer and winter.
  • Member name and face recognition
  • Coordinate event management of all member events.
  • Execute all weekly, monthly and annual events including billing. 
  • Complete weekly newsletter.
  • Execute Jonas Club House on line events and calendar.
  • Maintain and update Club Website.
  • Maintain Confidentiality of all members.
  • Complete retail, food and beverage, and ski inventories daily and monthly.
  • Able to perform and multi task in a high paced and stressful environment.
  • Implement Safety Leadership program.
  • RPOS use on a daily basis
  • Locker room program including all set up, programming and name plates



  • Bachelor Degree - required.
  • Previous Management Experience - required
  • Previous Club and Food and Beverage Experience - required.
  •  Tips, Serv Safe, CPR and 1st Aid Certifications - required.
  • Computer knowledge including Word, Excel, and programs including Emma, Peoplesoft, Jonas, Club house on line, RPOS, Outlook, Coupa - preferred.
  • Extensive Ski/Snowboard equipment knowledge - required.
  • Ability to lift up to 50 pounds - required.
    Work schedule includes all holidays and weekends, early mornings and some nights. 6 day work weeks depending on season and 12 hour days over holiday periods.


The budgeted range starts at $20-$24.  Actual pay will be adjusted based on experience.

The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 448249

Nearest Major Market: Denver