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Dispatcher - Mountain Security - Year Round

Date: 
Location: 

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

Vail Resorts is always looking for great talent.  Although our resorts and offices are currently closed to protect the health and safety of our employees, applications are still being accepted.  Hiring will resume as soon as normal operations resume.

 

PURPOSE/OBJECTIVE

Dispatch expedites communications and dispatches company personnel.

 

Responsibilities include, but are not limited to:

  • Provide superior customer service while interacting with our internal and external customers.
  • Answer a multitude of telephone and radio calls; determine nature of calls; dispatch to appropriate department or personnel while providing superior customer service.
  • Dispatch and communicate all lift related problems.
  • Act as dispatch center for Vail Mountain via phone and radio. Coordinate daily communication by monitoring all radio and phone transmissions to keep Vail Mountain up to date.
  • Maintain various logs and other records related to Lift Operations & Lift Maintenance.
  • Prepare, update and maintain various daily reports.
  • Update and maintain on Mountain signboards.
  • Perform various clerical tasks.
  • Adhere to all Vail Resorts Policies & Guidelines.

 

PHYSICAL REQUIREMENTS

  • Sitting for long periods of time.
  • Exposure to inclement weather conditions.
  • High School education or equivalent, plus previous clerical experience or dispatch experience or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Must be able to see, hear and speak.

 

SUPERVISION RECEIVED: General supervision is received from the Dispatch Lead/Compliance Coordinator.

 

QUALIFICATIONS

  • Three to five years of relevant organizational and administrative experience, or a combinations of education and experience from which comparable knowledge and skills are acquired.
  • Basic typing and clerical skills.
  • Strong verbal and written communication skills.
  • Ability to learn a wide variety of information about department operations quickly.
  • Ability to make decisions quickly and calmly in emergency situations.

 

RECOMMENDED SKILLS:

  • Broad base of general clerical and office knowledge and skills.
  • Experience in organizing and maintaining moderately complex filing and records systems.
  • Ability to deal effectively with a wide variety of company personnel, guests, clients and various outside firms and organizations.
  • Able to multi-task in an effective manner.
  • Knowledge of Vail Mountains lifts and trails.

 

Benefits include: 

  • Free Ski passes for employees and dependents 
  • Discount lift tickets for friends and family 
  • Free ski lessons 
  • Discounted lodging, food, gear and mountain shuttles 
  • Discounted bike haul & golf 
  • Medical, Dental, and Vision plans (full-time positions) 
  • 401(k) Retirement Plan 
  • Excellent training and professional development

 

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 194108


Nearest Major Market: Denver