Culture and Development Manager at The Hythe, A Luxury Collection Resort

Date:  May 23, 2023

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round

Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

Job Summary:

This leader will be involved in creating and executing project plans that support strategies for many disciplines, including: talent development, succession planning, learning & development, employee recognition, employee engagement, change management and culture development.


Create a work environment that allows for personal growth and development for all associates, encourages an empowered and engaged workforce while supporting the values of The Hythe. 

Coordinate, administer and report on various training programs, employee engagement systems and procedures to aid in the attraction, retention and motivation of employees in accordance with policies and procedures while promoting a safe, fair, positive work environment. 


Job Specifications:

  • Housing: Not Available
  • Outlet: The Hythe
  • Shift & Schedule Availability: Year Round / Full Time
  • The budgeted range starts at $60,000- $70,000+ annual bonus. Actual pay will be adjusted based on experience


Job Responsibilities:
Partner with functional leaders to:

  • Champion performance & talent development strategies
  • Build internal capability through learning and development programs to create diverse & high performing teams
  • Drive employee engagement and recognition
  • Drive & facilitate change and culture development


Key Activities:

Talent Management and Development

  • Support the development, implementation, and continuous improvement of talent management practices to support The Hythe’s vision and strategic and operational objectives.
  • Support the development and delivery of annual programs such as leadership development, succession management, learning and development and performance management.  Delivery includes identifying areas of improvement, collaborating with partners, proposing recommendations, communications and/or training to support and evaluation.
  • Ensure leaders are providing appropriate recognition, coaching and mentoring to build their team and consult on management of below expectations performance as necessary.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Ensures employees are cross-trained to support successful daily operations.
  • Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
  • Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
  • Ensures attendance by all new hires and participation of the leadership team in training programs
  • Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.


 Employee Experience and Engagement

  • Work with General Manager, Executive Committee and Senior Leadership Team to define employee engagement goals and strategies to drive increased engagement in our culture
  • Proactively identify issues that impact engagement and develop plan to mitigate risks
  • Define tactics that positively impact organizational culture and help correct derailing behaviors or practices
  • Ensure on property recognition is built and executed flawlessly to ensure a mountain rare employee experience
  • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
  • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Vail Resorts Human Resources

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.


Job Qualifications:

  • Must be willing to work a flexible schedule in order to accomplish all major responsibilities, and be willing to accept assignments on as need basis, in order to promote team work. This may include some evenings, weekends and holidays. 
  • Organize and facilitate all on-boarding programs, to include orientation and ensuring that new employees are welcomed to the The Hythe.
  • Act as the on-site learning and development lead, organizing on boarding and continuous training programs
  • Proven experience in driving cultural change and improvement in employee engagement
  • • High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.


    • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.


The expected pay range is $60,000 - $70,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 494390

Nearest Major Market: Denver