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At Your Service Phone Operator - The Hythe Luxury Collection - Full Time - Year Round - Vail

Date:  Jan 14, 2022
Location: 

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round

One Job – Double the Benefits.  Working for the Marriott at Vail gives you access to the phenomenal mountain town that is Vail, CO and all the perks that come with being a Vail Resorts Employee (Free Ski Pass, discounted lodging at all Vail properties, discounts on retail items and FB locations). Not only that, but take advantage of the Marriott team member benefits (discounted room rates at all Marriott’s nation-wide) to truly get the most out of your hospitality experience. Come join our team of incredible people with passion for customer service and making sure everyone checking in feels like they are home. www.vailresortscareers.com

 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19

 

Join us now and receive an end-of-season bonus of $2/hour for every hour worked!

 

 

 

Join our team at the Vail Marriott Mountain Resort as a Front Desk Agent. Now seeking experienced front desk agent's and hospitality team members to join our motivated and fast paced team. This position has a robust compensation plan comprised of a base wage and the opportunity to earn unlimited commissions.

 

Responsible for including but not limited to:

  • Performs the full range of front desk responsibilities for hotels, condominiums, and rental homes.
  • Welcoming guests and/or homeowners to facility
  • Utilize sales techniques to generate incremental revenue through the front desk. All incremental revenue generates additional compensation for the FD agent.
  • Registering and assigning accommodations
  • Obtaining payments
  • Issuing card/room key and escort instructions to bell staff 
  • May provide information on amenities, services, and directions to guests; responds to questions.
  • Maintains records of room availability and guest accounts.
  • Checks departing guests out and closes out account.
  • May coordinate receipt and delivery of messages for guests.

 

Job Requirements:

  • high school diploma required; college degree preferred, specifically hospitality degrees
  • previous customer service experience preferred, specifically hotel and Marriott experience
  • Understanding and use of Word, Excel, Outlook required. Knowledge of hotel systems preferred
  • Ability to read and comprehend complex correspondence in English required. Ability to effectively present detailed information both verbally and in written form to guests and employees throughout the organization.

 
Benefits include:

  • Free Ski passes for employees and dependents
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf in the summer
  • Medical, Dental, and Vision plans (full-time positions)
  • 401(k) Retirement Plan
  • Excellent training and professional development

 

The budgeted range starts at 17.00 - 19.00.  Actual pay will be adjusted based on experience.

The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 365530


Nearest Major Market: Denver