Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary
Assist members and guests with storage and issuance of skis, snowboards and poles. Attend to all guest relation/customer service interaction regarding Club and programs and general member services information.
Job Specifications
- Outlet: The Arrabelle Club
- Expected Pay Range: $23.00 - $24.26 / hour
- Shift & Schedule Availability: Full Time
- Skill Level: Team Lead
Job Responsibilities
- Model and ensure ski valet staff provides personalized, quality ski valet guest service to club members of The Arrabelle Club in a timely, courteous and professional manner.
- This position requires a commitment to providing a high level of personalized guest service for all members
- Supervise ski valet staff and ensure peronnel provides service to members in the ski locker and ski valet area
- Tag, store, inventory, and issue members and guests ski equipment
- Locate and deliver members and guests ski equipment to member when member and/or guest arrives each day to go skiing
- Receive and transport members and guests skis to ski storage at end of ski day or when member and/or guest is done skiing for the day.
- Record ski tuning instructions and transports equipment to and from ski shop.
- Engage members and guests in conversation, answer questions promptly and courteously.
- Park and retrieves cars as needed.
- Transport members and guests skis to ski area to/from garage area as needed.
- Assist Valet Services Manager with scheduling of employees
- Perform Member Ski Tune billing
- Participates in all mandatory staff meetings and trainings.
- Other duties as assigned.
Job Requirements:
- HS Diploma or Equivalent - required
- CO Drivers License preferred, satisfactory driving record required
- At least 1 years previous customer service preferred, hotel experience preferred
- Prior ski valet and club experience- preferred
- Prior supervisor or lead role- preferred
- Ability to effectively present detailed information verbally and in writing
- Able to work indoors as well as outdoors in winter weather conditions - required
- Able to work weekends and holidays - required
- Able to lift and carry up to 50lbs - required
The expected pay range is $23.00 - $24.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 496847
Reference Date: 07/21/2023
Job Code Function: Valet
