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Advanced Bike Mechanic Associate - Full & Part Time - Summer Seasonal - Vail

Date:  Jun 16, 2022
Location: 

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Summer Seasonal 2022

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

 

The Advanced Bike Mechanic/Service Technician will be responsible for performing quality repairs on customer’s bikes and winter sports equipment, including walk-in repairs and overhauls. Completes diagnosis of customer’s equipment and provides repair estimates. Schedules customer appointments and communicates clear and realistic expectations. Recommends products to enhance the customer’s experience. Possesses advanced knowledge of bike and winter repair practices and procedures. Performs the most complex work within the job function, which requires extensive experience, background and/or training. Functions independently with little or no guidance. May train new and existing associate positions. Potential for FT employment by incorporating winter tech into roll
 

Job Specifications: 

  • Housing: Currently Available
  • Starting Wage: $17 per Hour 
  • Shift & Schedule Availability: Full Time or Part Time
  • Skill Level: Advanced 

 

Essential Job Responsibilities: 

  • Provide customers with the highest level of technical service
  • Gather and respond to service requests and ensure it is properly and safely completed to the customer’s satisfaction
  • Protect company liability in regard to services performed
  • Ensure service paperwork is completed legibly, accurately, and filed accordingly
  • Tune bikes using the proper tools while following all safety procedures including:
    • Suspension maintenance
    • Hydraulic Brake Service, maintenance, and rebuilds
    • E-bike service and maintenance
    • Wheel building
    • Frame up bike building including accurate ordering of components
    • Electronic shifting service
  • Ensure all proper housekeeping methods and overall cleanliness of the shop is adhered to
  • Ensure special order parts and warranty items are handled in a timely fashion and proper documentation is completed and organized
  • Complete winter service work as business demands change
  • Be willing to complete store duties outside of normal job function based on demands of the business
  • Remain current on technical information through attending classes, clinics and offered training
  • May be responsible for ordering tools, shop equipment, vendor warranty items or special orders based on shop needs
  • Assist in the training and on-boarding of new and current bike mechanics/service technicians
  • Assist Service Manager in holding staff accountable for legible, complete and accurate form completion, quality of work and all policy and procedures
  • Responsible for increasing sales, units per transaction, transaction size, and levels of store profitability
  • May include other duties (but not limited to) cashiering, operating electronic service tickets, summer and winter rentals and retail sales

 

JOB REQUIREMENTS: 

  • HS Diploma or GED Equivalent
  • At least 2 years relevant work experience required
  • Show mechanical aptitude to perform tunes and repairs with allocated times within 30 days of hire
  • Obtain and Maintain Current Vendor Certifications
  • Basic computer skills with ability to learn
  • English fluency
  • Excellent customer service skills
  • Ability to handle multiple customers and projects at one time
  • Ability to manage and provide direction when necessary
  • Average math skills preferred
  • Commitment to exceptional customer service
  • Adhere to company policies and guidelines
  • Ability to work a  flexible schedule; including nights, holidays and weekends

 

 

Physical Demands:

  • Must be able to stand for long periods of time, operate hand and power tools, lift and carry bikes and parts, skis, snowboards and other equipment
  • Must be able to lift 50 pounds (medium lifting)
  • Ability to bend, walk, stand, sit, lift, reach above shoulders
  • Ability to communicate via phone and radio

The budgeted range starts at $17 per Hour.  Actual pay will be adjusted based on experience.

Job Benefits:  

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 436647


Nearest Major Market: Denver