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Reservations Agent - Epic Mountain Express - Full & Part Time - 10 month

Date:  Jun 8, 2021
Location: 

Edwards, CO, US

Company:  Vail Mountain
Shift Type:  Year Round (10-month)

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

As an Epic Mountain Express Reservation Agent, you will create and Experience of a Lifetime for our guests by providing local expertise and guidance for our shared shuttles, private cars and charter vans using our reservation system. You will be expected to understand our services and products so that you can coordinate & book the guests’ travel needs. 

 

 Responsibilities Include:

  • Answer phones in a polite, professional and timely manner
  • Create and update reservations for our Shared Shuttles, Private cars and Charter Vans
  • Understand CME Products and Services so you can effectively provide guests options that will meet their transportation needs
  • Maintain a positive and friendly attitude with both guests and coworkers in a high paced and busy atmosphere
  • Interface with internal departments including dispatch, operations and Group Sales Representatives.

 

Qualifications:

  • Flexible schedule, exceptional time management and attention to detail.
  • High School Diploma or GED preferred.
  • Bi-Lingual is a PLUS!  Qualified Bi-Lingual candidates will receive an additional $1.00 per hour incentive.

 

The budgeted range starts at 13.50 - 14.00.  Actual pay will be adjusted based on experience.


The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 

 

Epic Mountain Express is the most experienced resort transportation provider in Colorado. Our 24-hour winter season operations offer a variety of schedules and a fun environment where you can meet new people and no two days are the same. Enjoy amazing views and access to Colorado's best outdoor activities.  As part of the Vail Resorts family, we offer great benefits and perks, including a free ski pass and discounts on lodging and gear. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 305713


Nearest Major Market: Denver