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IT Helpdesk Tech - Grand Teton National Park - Free Housing

Date:  Jan 25, 2023
Location: 

Jackson Hole, WY, US

Company:  Grand Teton Lodge Company
Shift Type:  Summer Seasonal 2023

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.​

 

 

Do you enjoy the "great outdoors"? Would you like to spend the summer minutes away from some of the country's best hiking, climbing, fishing & sightseeing while receiving a paycheck? If this sounds good to you, then come and have the "Experience of a Lifetime" working in the majestic Grand Teton National Park, located between Yellowstone National Park & historic Jackson, Wyoming.

 

The Seasonal IT Technician will provide day-to-day support, maintenance, and assistance for all resort-wide hardware and software. The Seasonal IT Technician is expected to have a working knowledge of computer hardware, printers, scanners, cameras, and experience creating and maintaining documentation through our work request management system. The Seasonal IT Technician works closely with the IT team to proactively identify problems and facilitate resolutions and repair of the client's hardware and software in a Windows 10/11 environment and support the company's Point of Sale of system(s).

 

Job Specifications:  

  • Outlets:  Grand Teton Lodge Company 
  • Starting Wage:  $20 / hour
  • Skill Level: Intermediate, Advanced  

 

Additional responsibilities include, but are not limited to:

  • Maintaining, analyzing, troubleshooting, deployment, and repairing computer systems, hardware, and computer peripherals.
  • Lead support tech for retail and F&B POS systems, including hardware, software, user provisioning, and end-user support.
  • Open, track and close help desk tickets and promote end-user satisfaction.
  • Actively participate in training, observe company policies and procedures, and promote all company values related to protecting the natural environment.
  • Responsible for initial support/remediation of all user provisioning and/or on-boarding processing.
  • Initial contact for IT support for all property system users.
  • Serve as the department representative on the multiple organizational committee(s).

  

The "must haves" for this position include:

  • Experience in the set-up, configuration, use, and troubleshooting of computers.
  • Functional knowledge of Windows 10/11 and Office 2016/2019.
  • Must have a valid driver’s license.
  • Successful Motor Vehicle Record (MVR) completion.
  • Ability to lift between 50-100 pounds.

 

What’s In It For You? 

  • FREE Housing (including linens and all utilities) 

  • FREE Full Hook-Up RV Sites 

  • FREE National Park Pass to Grand Teton National Park and Yellowstone National Park 

  • FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living in one of the most picturesque national parks! 

  • Complimentary WiFi  

  • $80/week Meal Plan covers 3 meals/day in the employee cafeteria 

  • Complimentary use of Recreation halls and Employee Gym (Climbing Wall) 

 

Before you apply, visit http://www.gtlc.com/employment for detailed information about housing and other information you will find helpful.

Come capture the “Spirit of the Tetons” in one of the most photographed mountain ranges in North America. Our team returns year after year to ensure that our guests get the most out of our abundant wildlife, breathtaking views, hiking trails, fishing and much more.


We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as staff housing. www.vailresortscareers.com 

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 491847