Housekeeping Dispatcher - Free Housing Provided- Grand Teton National Park

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.​

Job Summary:

The Housekeeping Office Assistant is to be knowledgeable of the company’s management systems, policies and initiatives for Hospitality, Environmental, and Health and Safety.  You have specific responsibilities within these areas and are expected to understand them as well as help guide others.  You will act as communications link on room status between housekeeping and the front desk.  Maintains all housekeeping files and records; handles the housekeeping office phone.  You will also be the owner of all lost and found at Jackson Lake Lodge, which includes managing Chargerback, the system that safely returns items back to guests. Equally as important, they are here to have some fun too! 

Job Specifications:

• Outlet: Jackson Lake Lodge
  • To learn more about our locations – visit Teton Employee - Our Properties
• Wage: $18.25 / hour
• Skill Level: Entry

The Housekeeping Office Assistant responsibilities at Jackson Lake Lodge include, but are not limited to:

• Ensures all guest requests for extra linens, rollaways etc. are completed in a timely manner and proper follow up is conducted
• Receive room status and special requirement information from the Front Desk and advise the housekeeping areas
• Maintain a follow up log of all the calls you took from the front desk, who executed the call from housekeeping, if it was completed, by whom, and then follow up with the guest
• Maintain the housekeeping reports accurately throughout the day
• Assist the Executive housekeeper with administrative responsibilities
• Ensure the organization of the housekeeping office and closets
• Maintain open communication with the front desk and engineering
• Assure that all maintenance requests flow through the office
• Secure, keep and maintain records of all Lost and Found items within Chargerback (online lost and found system)
• May be called upon to inspect guest rooms or perform Housekeeping attendant duties
• Answer phones, receive information and pass it on to the appropriate parties
• Other duties as assigned

The Housekeeping Office Assistant position asks that any candidate be able to demonstrate the following skills or experience:

• Previous experience in a housekeeping department – Preferred
• Previous hotel/hospitality experience – Preferred
• Fluent in speaking, reading and writing English – Required
• Basic Spanish speaking – Required
• Fluent in speaking, reading and writing Spanish – Preferred
• Strong communication skills – Required
• Ability to perform well under pressure – Required
• Valid US Driver’s License – Preferred
• Knowledge of a property management system (Visual One) – Desirable

What’s In It For You?

• FREE Housing (including linens and all utilities) or Full Hook-Up RV Sites
• FREE WiFi (where available)
• FREE National Park Pass to Grand Teton National Park and Yellowstone National Park
• FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living in one of the most picturesque national parks!
• FREE Recreation Program and complimentary use of Rec Halls, Employee Gyms (Climbing Wall at JLL) and watersports equipment.
• $105/week Meal Plan covers 3 meals/day in the employee cafeteria

Before you apply, visit http://www.TetonEmployee.com for detailed information about housing and other information you will find helpful.

 We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as staff housing. www.vailresortscareers.com 

The expected pay range is $18.25. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  506593
Reference Date: 01/04/2025 
Job Code Function: Housekeeping