Bell Captain - Grand Teton National Park - Free Housing Provided

Date:  Feb 9, 2024

Jackson Hole, WY, US

Company:  Grand Teton Lodge Company
Shift Type:  Summer Seasonal 2024


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.


Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.​


Job Summary:

You are expected to adhere to the company’s mission, vision and value statements. Be knowledgeable of the company’s management systems, policies and initiatives for Hospitality, Environmental, and Health and Safety.  You have specific responsibilities within these areas and are expected to understand them.  Supervises and assists the Bell Staff in providing service to guests upon their arrival & departure to include handling luggage, providing information, etc.   Acts as the liason between Jackson Lake Lodge and our Tour operators and directors.  Works with both parties to seamlessly coordinate Tour arrivals and departures. 


Job Specifications:


Job Responsiblities:

  • Anticipates Guest needs, leads the bell team with an exceptional example of guest service.
  • Responsible for payroll budget of supervised personnel.
  • Delegates duties to Bell Staff and prepares weekly schedule
  • Accompanies guests to room with luggage.
  • Knowledgeable and able to train employees on Vail Resorts Brand Standards for bellmen.
  • Provides information to guests on all facilities and activities.
  • Explains operation of equipment in guestrooms such as heater controls.
  • Performs room checks for occupancy.
  • Assist tours in unloading/loading luggage to and from guestrooms
  • Acts as a direct contact for tour leaders
  • Completes Room Moves for the guests
  • Stores luggage for guests.
  • Shows rooms to potential guests.
  • Handles receiving and delivering of guest packages.
  • Keeps supplies stocked in bell desk.
  • Controls lights at main entrance of lodge and sidelights of lodge.
  • Responsible for flag storage and care around property
  • Pick up and deliver guest laundry.
  • Provides room service for liquor and ice
  • Responsible for ensuring that there is a constant presence from the bell stand out front of the hotel to assist guests.


Job Requirements:

  • Previous bell experience
  • Valid driver’s license and good driving record
  • Good communication skills
  • Friendly, courteous disposition
  • Knowledge of Grand Teton National Park and the surrounding areas


What’s In It For You? 

  • FREE Housing (including linens and all utilities) or Full Hook-Up RV Sites
  • FREE National Park Pass to Grand Teton National Park and Yellowstone National Park
  • FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living in one of the most picturesque national parks!
  • FREE WiFi
  • $98/week OR FREE Meal Plan (this depending on hourly or salaried position) Meal Plan covers 3 meals/day in the employee cafeteria
  • Recreation Program and complimentary use of Rec Halls and Employee Gym at JLL (w/ Climbing Wall)


Before you apply, visit for detailed information about housing and other information you will find helpful.


 We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as staff housing. 


The expected pay range is $18.20. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  499681
Reference Date: 01/10/2024 
Job Code Function: Valet