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Travel Consultant

Date:  Sep 22, 2022
Location: 

Newbury, NH, US

Company:  Mount Sunapee Resort
Shift Type:  Year Round (10-month)

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 

 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

 

 

 

 

Job Specifications:

  • Starting Wage: $17 per hour
  • Effective October 2022 minimum wage will be increased to $20 per hour.
  • Shift & Schedule Availability: Full Time
  • Other Specifics: Remote, Year Round (10 month) position

 

Get Non-Traditional Perks, Benefits and Flexibility:  

  • Work from the comfort of your own home. No commute and more flexibility.
  • Inbound calls only – no cold calling.
  • Receive a complimentary season ski pass for you and dependent family members to ski or snowboard at all of Vail Resorts’ owned and operated resorts.
  • Receive discounts on lodging, retail, food and beverage and transportation at select resorts.
  • Receive traditional benefits, such as health insurance and 401K.
  • Year-round position
  • Hourly base pay of $17.00 per hour, PLUS potential bonus and incentives dependent on performance.

 

Develop Your Career Path: To assure At Home Travel Consultants are well versed and knowledgeable of Vail Resorts’ different resorts and experiences, team members will have the opportunity to participate in job-specific training that includes virtual and onsite property and activity tours.

 

Job Qualifications

  • Demonstrate Vail Resorts Core Values: Serve Others, Do Right, Drive Value, Do Good, Be Safe and Have Fun.
  • A passion for skiing/snowboarding or familiarity with Vail Resorts’ mountain resorts.
  • Minimum 6 months of sales experience.
  • Must live within 2 hours of one of our NE locations & work in-office 1-day each month (pending onsite restrictions)
  • High school diploma or equivalent degree.
  • Excellent communication and active listening skills, including the ability to speak, read and write fluently in English in order to establish and maintain relationships with clients.
  • Ability to work under pressure and maintain excellent accuracy and attention to detail.
  • Computer proficiency, including ability to easily and efficiently navigate and toggle between multiple screens, talk and type simultaneously.
  • Basic computer issue troubleshooting ability.

 

Job Responsibilities:

  • Other duties as assigned

 

Preferred Skills

  • Ability to speak additional languages (Spanish); additional language skill compensation provided for written and verbal proficiency.
  • Vacation planning experience a plus.
  • Experience working on a base pay plus bonus and incentive compensation structure.
  • Prior experience working from home.
  • Past online/virtual training experience, including the completion of self-paced modules and/or virtual classroom courses.
  • Associates or bachelor’s degree.

 

Technical Job Requirements:

Vail Resorts is pleased to provide some of the technical hardware equipment required to perform this role including virtual desktop terminal, keyboard and mouse, second monitor, telephone and headset, webcam, speakers and networking cable.

Final Candidates must provide the following *prior to start date*:

  • Dedicated phone landline (cellular phones, or VoIP phones are not permitted)
  • High-speed wired internet connection (wireless & satellite internet are not permitted)
  • Home office free from background noise and distractions

 

Schedule Requirements:   

This work-at-home position requires that the candidate be available to work 40 hours per week. Overtime may be required during peak business periods such as the month of January. Hours will include weekend hours, evening hours and holidays.

 

 

After the initial multi-week training period, ongoing training will be held in a virtual learning environment and completed from the home office. Ongoing coaching will be provided to further develop proficiencies in critical competencies necessary for ongoing success.

Join a team of brave, ambitious and passionate people. Learn more at www.vailresortscareers.com.

 

 

 

The budgeted range starts at $17 - $18.  Actual pay will be adjusted based on experience.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 475987


Nearest Major Market: Concord
Nearest Secondary Market: Manchester