Ski School Support Staff

Date:  Nov 8, 2023

Newbury, NH, US

Company:  Mount Sunapee Resort
Shift Type:  Winter Seasonal 2023/2024


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary

Ski School Support Staff employees work in a fun high paced indoor/outdoor environment supporting all functions of ski/snowboard school operations outside of instruction. The role has high guest interaction supporting children's programming, rental operations, guest check-in/out, lesson scanning, and lesson area lift operations. Full Time and Part Time positions available.


Job Specifications

  • Expected Pay Range: $20.00 - $21.36 / hour
  • Shift & Schedule Availability - Part Time


Job Responsibilities

  • Be an ambassador for My Epic; provide insightful advice and friendly, hands-on My Epic support to guests in need.
  • An aptitude for acquiring skills in user support and an eagerness to learn about My Epic functionality to support guests.
  • Safety and security of ski school children
  • Execute lunches for all children
  • Greet guests and deliver world class service
  • Fit guests with ski & snowboard equipment
  • Assist instructors with facilitation and completion of the lesson
  • Attend to children's basic personal needs
  • Other duties as assigned


Job Requirements

  • Strong guest service skills
  • Willingness to work both indoors and outside
  • Comfortable working with children
  • Strong communication skills


Minor Hiring Information 
Minors must be at least 16 years old to apply for this position and they must meet all qualifications and requirements listed above. Please note that if you are a minor hired into this role, you will be restricted to teaching ages 3-14 and will only be permitted to teach lessons in designated beginner areas unless there is an adult instructor present (for example, when co-teaching, acting as a teaching assistant, etc.). Other restrictions may apply as the Company in its sole discretion deems necessary, including but not limited to, policies on guest bathroom breaks and accompanying children ages 3-6 on ski lifts. All other federal, state, and/or local laws and requirements for the employment of minors will apply.  


The role you are being hired into requires further background check clearances in the State of Pennsylvania, which will need to completed before you can begin work.  For more information on the clearances, click here.


The expected pay range is $20.00 - $21.36. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  498494
Reference Date: 10/10/2023 
Job Code Function: Ski/Snow School 

Nearest Major Market: Concord
Nearest Secondary Market: Manchester