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Lift Operations Assistant Manager

Date:  Nov 9, 2022

Newbury, NH, US

Company:  Mount Sunapee Resort
Shift Type:  Year Round


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Summary

Service is the foundation of everything we stand for at Vail Resorts and our Lift Operations are no exception to this experience of a lifetime. Responsible for the safe operation of resort lifts, Lift Operations Assistant Managers are courteous and knowledgeable leaders with a passion for safety and guest experience.


Job Specifications

  • Outlet: Mount Sunapee
  • Starting Wage: Starting at $52,000
  • Shift & Schedule Availability: Full-Time Available
  • Skill Level: High


Job Responsibilities

  • Supervise daily operations of resort lifts such as scheduling, lift operator assignments, opening and closing procedures, and documentation
  • Monitor and ensure safety of lift operations through daily safety checks, reporting and documentation; assisting with emergency situations and evacuations as necessary
  • Assist with hiring, support, and training of operators in daily operations
  • Monitor and document lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
  • Maintain up to date knowledge of and enforce all applicable laws, regulations, policies, and procedures to ensure the safety of all guests
  • Inspect and maintain all equipment, tools, and facilities including ramps, mazes, tools, and signs
  • Receive and assess guest questions, comments and complaints providing timely resolutions
  • Other duties as assigned


Job Requirements

  • High School Diploma or GED Equivalent required; Bachelors Degree in related field preferred
  • Valid driver’s license required
  • 3-5 years supervisory experience in a related field preferred
  • Strong computer skills including Microsoft applications
  • Flexibility to work both inside and outside with exposure to the elements
  • Must be able to communicate fluently in English



The budgeted range starts at 52,000.  Actual pay will be adjusted based on experience.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 489667

Nearest Major Market: Concord
Nearest Secondary Market: Manchester