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Asst Mgr - Guest Services - Winter Seasonal - Mt Sunapee

Date:  Nov 16, 2021
Location: 

Newbury, NH, US

Company:  Mount Sunapee Resort
Shift Type:  Winter Seasonal 2021/2022

We can't help but smile when someone says "Sun Bowl." We can show you why. We came for the winter but stayed for the summer. We came for the summer but stayed for the winter. Some days we ski through lunch. Some days, lunch lasts all day. We love rosy cheeks, hot chocolate, chili, and beer. We laugh a little louder.We love to ski when the sun shines. We love to ski when it doesn't. The last run of the year is as sweet as the first. We are Family. We are Fun. We are Sunapee. www.vailresortscareers.com
 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

 

JOB SUMMARY:

Manage and oversee the winter operations of Guest Services and Scanning. This entails a team of about 60 employees in the winter and 6 in the summer with oversight of seasonal & daily lockers, lost & found, and guest services at both of our mountain locations. This team is critical in facilitating the Experience of a Lifetime for our guests at Okemo.

 

RESPONSIBILITIES:

  • Manage a team of 60 in the winter and 6 in the summer
  • Oversee seasonal locker sales
  • Oversee daily locker sales
  • Oversee lost & found
  • Oversee guest communication through email, phone, and in-person
  • Organize greeter team schedules
  • Organize scanner team schedules
  • Ensure proper payroll for direct reports on a daily and biweekly basis

 

QUALIFICATIONS:

Required:

  • High school diploma
  • Some management experience (1-3 years)
  • Experience with Excel, Outlook, Vail programs
  • English written and verbal

Preferred:  

  • Mountain experience

 

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 379007


Nearest Major Market: Concord
Nearest Secondary Market: Manchester