Share this Job

Communications Manager (Seattle Based)

Date:  May 4, 2022

Stevens Pass, WA, US

Company:  Stevens Pass Mountain Resort
Shift Type:  Year Round

Do you love the mountains and wonder what it would be like to work at a mountain resort? Looking to try something new and learn how to ski, snowboard or downhill mountain bike? Are you looking to meet new friends from all over the country and world? If you answered yes to any of these questions, we invite you to come join our community at Stevens Pass today! Why not work where you play, and let Stevens Pass be your office.

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Job Summary

Based in the Seattle area, the Communications Manager for Stevens Pass is responsible for promoting and protecting the reputation of the resort through proactive media relations, effective storytelling, social media management, and strategic communications. This role will act as a spokesperson for the resort and will be responsible for issues management and crisis communications. The Manager will support resort leadership with communications initiatives (internally and externally) including within the resorts’ communities. Additionally, the Manager will play a primary/key role in managing the resorts’ social media accounts to ensure consistent and authentic storytelling across our owned channels.


This position reports to the Director of Communications – West Region, and is also part of the broader West Mountain Region Communications team, responsible for building the reputation of Vail Resorts, the Epic Pass and the company’s five resorts across the West.


Job Responsibilities: 

  • Act as a spokesperson for Stevens Pass.
  • Manage media relations for Stevens Pass – both reactively and through proactive outreach, to secure high-funnel and targeted media coverage.
  • Serve as a key communications resource for the resorts’ leaders and develop strategic messaging that support their goals internally and externally.  
  • Work closely with West Region team to ensure brilliant execution of the regional strategies.  
  • Lead the mountain’s social media strategy, planning, storytelling and execution, and ensure effective community management of those channels in collaboration with other members of the team. 
  • Build relationships with internal and external stakeholders across the resorts.  
  • Create, manage and execute meaningful hosting experiences for visiting media at Stevens Pass, including itineraries, logistics, and follow-up. Act as a media escort when needed.
  • Work closely with the Field Marketing Manager to facilitate the execution of field marketing efforts at Stevens Pass, including brand activations and events.
  • Create compelling content to help tell the Stevens Pass story.
  • Manage media lists, media tracking, and reporting.


Job Requirements

  • Bachelor’s degree required, preferably in Journalism, Communications or Marketing 
  • 5+ years of experience in an external communications or PR role, and proven experience with working with journalists
  • Excellent writer able to draft nuanced communications on a variety of topics
  • Experience with all forms of external communications channels, especially news media and social media 
  • Experience with crisis communications and issues management
  • Passionate and out-front leader with drive to develop as a leader
  • Proactive, self-starter who can manage independent projects    
  • Strong interpersonal and relationship-building skills; builds and maintains highly effective working relationships internally and externally  
  • Team player – strives for collective success


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 434218