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Ski and Ride School Supervisor, Stevens Pass

Date:  Sep 6, 2021
Location: 

Skykomish, WA, US

Company:  Stevens Pass Mountain Resort
Shift Type:  Winter Seasonal 2021/2022

Do you love the mountains and wonder what it would be like to work at a mountain resort? Looking to try something new and learn how to ski, snowboard or downhill mountain bike? Are you looking to meet new friends from all over the country and world? If you answered yes to any of these questions, we invite you to come join our community at Stevens Pass today! Why not work where you play, and let Stevens Pass be your office. www.vailresortscareers.com
 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

The Supervisor is a member of the Stevens Pass Ski and Snowboard School Management team. The primary responsibility of this role is to supervise front line staff delivering lesson programs under the direction of the Program Manager, with a focus on coordination of the on-snow aspects of our operations. This is a seasonal hourly position running from November through the end of the winter season, typically in late April. The role represents a great opportunity for someone looking to forge a leadership career within the industry; being part of a growing school and having access to the employee benefits and leadership training offered by Vail Resorts.

 

RESPONSIBILITIES:

  • Run lesson line-ups, assign classes and deliver superior guest service.
  • Oversee the setup and breakdown of teaching areas and indoor spaces and conveyor lifts.
  • Mentor, observe, coach and deliver feedback and evaluations to instructors and staff.
  • Work with Management Team to promote an employee culture of inclusivity and excellence that will result in a safe, positive and engaging work environment.
  • Know and ensure all staff are trained on and adhere to policies & procedures.
  • Contribute to the department’s exemplary safety record through timely communication, coaching, recognition and incident reporting.
  • Ensure activity and payroll information is entered accurately on a daily basis.
  • Monitor and adjust staffing levels at the direction of the Program or Product Manager.
  • Lead special activities and maintain facilities. Assist with hiring and training as needed.

 

QUALIFICATIONS:

Required:

  • Minimum 1 year leadership experience in Ski and Snowboard School or closely related field.
  • Excellent personal skills particularly when dealing with Guest Service situations and scenarios not defined by policy or procedure.
  • Demonstrated ability to communicate professionally and effectively with a variety of demographics.
  • Demonstrated ability to perform in a high paced, variable environment with the ability to multi-task.
  • Proficiency with Microsoft Office, Windows based applications and internet based software.
  • Employment in this position is subject to a satisfactory background screening.
  • Must be able to work flexible schedule including weekends, evenings, weekdays & holidays. 

Preferred:

  • PSIA/AASI Level 2 certification or equivalent.
  • Experience with RPOS or RTP staff management software.
  • Bachelor’s degree in business, education or a related field.
  • Previous experience in a lead role for Vail Resorts.

 

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 343069


Nearest Major Market: Seattle
Nearest Secondary Market: Everett