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Senior Manager - Snow Surface Operations, Stevens Pass

Date:  Jun 10, 2021

Skykomish, WA, US

Company:  Stevens Pass Mountain Resort
Shift Type:  Year Round

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 


Job Summary:

The Senior Manager, Snow Surfaces is responsible for the year round oversight and coordination of the Snowmaking, Grooming, Vehicle Shop, Snow Removal, and Terrain Parks departments plus summer construction operations to ensure a consistent and safe product for our employees and guests! This is achieved through financial management, teamwork, planning, employee development, quality control and strong leadership. This position assists with the development, communication, and implementation of the Resort's initiatives and goals; while developing, and maintaining, strong working relationships both internally and externally


Job Responsibilities:

  • Accountable for mountain operations goals while contributing to overall resort and corporate objectives and initiatives.
  • Own the efforts for mountain operations to improve employee and guest safety and eliminate employee work comp incidents.
  • Increase operational efficiency and effectiveness through ongoing intra and inter-departmental communication and cooperation.
  • Lead all aspects of the departmental budgets and capital projects while supervising performance to expectations.
  • Responsible for ongoing mountain development planning, capital planning, as well as expense planning and implementation.
  • Develop leaders within the mountain operations organization to improve leadership within current roles and to prepare for increased responsibility/succession.
  • Directly manage the establishment of goals, development plans and the appropriate evaluation of performance for all team members. Ensure effective hiring, training, mentoring, and specialty.
  • Drive the mountain operations, and the overall Stevens Pass resort, values to build efficient engagement of employees- providing the experience of a lifetime for our staff and ensuring that they provide it for our guests.
  • Actively participate in enterprise wide standard methodology groups relevant to operating departments with a focus on driving local and companywide results.
  • Build strong, positive relationships with partner groups outside of direct team members, this includes other Stevens Pass divisions, homeowner groups, community partners, etc. Act as a Stevens Pass representative with the local community as needed.
  • Prioritize and adapt in a continually evolving business and environmental setting.
  • Ensure compliance with all local, state and federal regulations, including OSHA, SWMP, water reporting, etc.


Job Requirements:

  • Must have a valid Driver’s License and clean DMV record.
  • At least 7 years of proven track record in mountain operations.
  • Minimum 5 years of supervisory experience.
  • Must have expert-level skiing and/or snowboarding ability.
  • Must possess the ability to speak, read and write effectively in English.
  • Must have the ability to operate proficiently with Microsoft Office Suite and other VRI software as needed.
  • Must have the ability to stand for long periods of time.
  • Must have the ability to lift and carry 75lbs.


  • Knowledge of Stevens Pass mountain operations
  • Previous experience with snowmaking, grooming, terrain parks, summer construction


Do you love the mountains and wonder what it would be like to work at a mountain resort? Looking to try something new and learn how to ski, snowboard or downhill mountain bike? Are you looking to meet new friends from all over the country and world? If you answered yes to any of these questions, we invite you to come join our community at Stevens Pass today! Why not work where you play, and let Stevens Pass be your office. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 306477

Nearest Major Market: Seattle
Nearest Secondary Market: Everett