Lead Housekeeping - Housing May Be Available

Date:  Jul 8, 2024

Leavenworth, WA, US

Company:  Stevens Pass Mountain Resort
Shift Type:  Summer Seasonal 2024


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and our Housekeeping team is the start of creating that experience of a lifetime for our guests. Responsible for making sure our facilities are clean and meet brand standards, Housekeepers are detail-oriented masters of Hospitality.  


Job Specifications:

  • Housing: May Be Available
  • Outlet:  Ski Area Janitorial - Mountain
  • Expected Pay Range: $22.00 - $24.00 / hour
  • Shift & Schedule Availability:  Full Time
  • Skill Level: Advanced  
  • Other Specifics:

    • Valid Driver’s license 
    • Ability to obtain a Washington State Food Workers card within 2 weeks of hire 
    • Ability to receive training on and operate skid steer, and other machinery such as pressure washers and snow blowers 


Job Responsibilities:

  • Clean guest units, offices, and common areas (including restrooms) at the property ensuring adherence to Vail Resorts quality, health, and safety standards  

  • Replenish amenities in areas including, but not limited to guest units, offices, and common areas (including restrooms)  

  • Maintain inventory and organization of housekeeping supplies in work the cart and storage closet  

  • Report any lost and found items, damage, safety concerns, maintenance needs, accidents, or injuries to management  

  • Train, monitor, and delegate tasks to new employees ensuring adherence to company housekeeping policy and standards  

  • Provide excellent customer service to all guests, teammates, and management; responding promptly to any requests

  • Perform regular lawn maintenance including mowing and string trimming

  • Handle resort trash, compost and recycling
  • Minor restroom plumbing repair, vacuum repair
  • Check in weekly food and beverage deliveries and provide direction to team members for  proper handling and storage
  • Provides day-to-day work direction for team members
  • Enforce policies, procedures and safety guidelines
  • Hold daily team meetings and weekly safety meetings alongside manager
  • Other duties as assigned   


Job Requirements:

  • 1-3 years of previous housekeeping experience preferred guest service or hospitality a plus    

  • Must be able to communicate in English, bilingual a plus  

  • Ability to work a flexible schedule including split shifts, nights, holidays, and weekends  

  • Must be able to lift and carry up to 50 lbs.  

  • Must be able to stand for extended periods, up to 4 hours while consistently bending and lifting  

  • Detail-oriented, self-motivating, and strong communicator, both written & verbal  

  • Experience related to vacuum/equipment repair, plumbing, carpet cleaning, etc. a plus

  • Must be flexible, adaptable, versatile, and responsive to the needs of the housekeeping responsibilities 


The expected pay range is $22.00 - $24.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  502122
Reference Date: 07/08/2024 
Job Code Function:  

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