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Child Care Lead - Full & Part Time - Winter Seasonal


Lewisberry, PA, US

Company:  Roundtop Mountain Resort
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 


Roundtop is now part of the Vail Resorts family and we’ve started hiring for our Winter 20-21 season! All Roundtop employees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime!



The Child Care Lead will support staff effectively in order to ensure the highest quality of guest service is provided. Manage daily operations, which can include scheduling, labor, staff and guest communication, reservations, etc. Coach and monitor all teachers in the classrooms while holding them accountable to both child care programs and policies as well as Vail Resorts policies and procedures. Work with counterparts in other departments to provide seamless guest experiences. Work with the Child Care Manager to complete all staff performance appraisals.  Provide regular positive feedback & support, documents disciplinary actions and coaching. Communicate consistently and effectively with the Manager of child care about the products, business, and staff issues.


Responsibilities include but are not limited to:

  • Oversee all aspects of the daily child care operations at the Children’s Center in conjunction with Manager
  • Responsible for safety and welfare of all enrolled children and staff
  • Ensures appropriate practices and curriculum are being used and implemented according to best practice and department guidelines
  • Responsible for personnel management including: Performance appraisals, disciplinary issues and compliance with company, state, department, and health policies and procedures
  • Financial responsibilities: daily billing and RPOS procedures, auditing compliance, monitoring labor budget and supplies
  • Regular and effective communication with Manager
  • Responsible for managing front desk duties including; reservations, check ins, parent communication, billing, preparing lunch and providing staff lunch breaks.
  • Train and coach new and returning staff in all classrooms on safety procedures, transitions, proper etiquette and values of Vail Resorts and the Children’s Center.


Job Requirements:

  • Minimum of one year supervisory experience
  • Minimum of one year experience working with children ages 0-18 months old in a group setting is required
  • Guest service experience required
  • Familiarity with Word, Excel and Outlook; capable of typing letters to parents and e-mailing co-workers, parents and other departments
  • Fluent English required
  • Changing diapers required
  • Able to lift 50 lbs or more


As one of the east coast’s most legendary winter destinations, Roundtop is dedicated to providing guests with world-class ski experiences. Make Roundtop your home-away-from-home when you join our team and become part of the family today.  www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 226316

Nearest Major Market: York PA
Nearest Secondary Market: Lancaster