Supervisor: Base Area Operations-S

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

The Base Area Operations Supervisor is responsible for overseeing the Rental, Retail, Uniform, Building Maintenance, and Tubing departments, ensuring exceptional guest experiences, strong team performance, and effective budget management. This role includes managing daily operations, staffing, inventory ordering, and resolving operational challenges.

As a key member of the resort’s leadership team, the Supervisor contributes to strategic growth initiatives, fosters a positive workplace culture, and provides mentorship to staff, helping to drive the resort’s success.

Job Specifications:

• Starting Wage: $25.00/hr- $34.62/hr
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

• Lead daily operations across Rental, Retail, Uniform, Building Maintenance, and Tubing departments.
• Foster a productive, safe, and inclusive work environment by implementing and maintaining all company-mandated safety training and assessments.
• Collaborate with senior leadership and partner with Human Resources to recruit, hire, and onboard seasonal team members effectively.
• Train, mentor, and support supervisory and frontline team members to ensure high performance and growth.
• Communicate professionally with guests and staff; address feedback, concerns, and recognition with empathy and efficiency.
• Forecast business volumes and trends to proactively manage staffing levels and inventory needs.
• Support group programming and Epic for Everyone initiatives to enhance guest engagement.
• Maintain accurate and timely electronic filing systems with strong attention to detail.
• Ensure all operational areas are clean, well-stocked, and visually aligned with brand standards.
• Design and manage uniform distribution and collection processes.
• Create and adjust weekly staff schedules to meet operational needs.
• Partner with senior resort leadership to elevate guest satisfaction, employee experience, and financial performance.
• Execute daily opening and closing procedures for retail and rental outlets; fill frontline roles as needed during off-peak periods.
• Uphold all Vail Resorts and local resort policies, procedures, and regulations.
• Perform additional duties as assigned to support resort operations.

Job Requirements:

• Minimum 3 years of retail sales and customer service
• Outdoor sporting goods experience – Preferred
• Previous snow sports rental experience – Preferred
• Minimum 3 years management experience
• High school degree or equivalent- Required
• College degree – Preferred
• Must be at least 18 years old – Required
• Professionalism and strong guest service skills, attention to detail and timeliness
• Flexible schedule required including evenings, holidays and weekends
• Team-building skills
• Communication skills, both written and verbal
• Knowledge of products and trends within the outdoor sporting goods industry
• Proficient in MS Office Products; Excel, Work, Outlook and Power Point.

The expected pay range is $25.00/hr- $34.62/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  512456
Reference Date: 11/05/2025 
Job Code Function: Roads and Parking