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Supervisor - Discovery Rentals - Winter Seasonal

Date:  Oct 11, 2021

West Dover, VT, US

Company:  Mount Snow
Shift Type:  Winter Seasonal 2021/2022

Mount Snow makes everyone feel like family, guests and employees alike. With consistent, high-ratings on the friendly staff, why wouldn’t you want to join the camaraderie? Join our team and help us share ultimate mountain adventures with our guests. www.vailresortscareers.com


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Job Summary:

Assists Rental Shop Manager with daily operations of all rental, retail and storage locations.   Supports and supervises rental/repair service techs. Delegates daily job assignments to meet guest needs.  Participates in initiating performance recognition, disciplinary actions and assisting with administrative functions.  This includes the administration of company and department policies and procedures.

Participates in the organization and execution of pre-season and on-going training by leading segments of technical training in all areas as required and appropriate.  Performs various specific administrative functions including:  scheduling, inventory record keeping, post-accident record handling, monthly safety inspections and OSHA MSDS manuals.  Assists with hiring, coaching and training staff, working in conjunction with the Retail Staff. Performs all manner of guest equipment testing, tuning, repair, fitting, and adjustment, including pre-season and in-season preparation. Help to organization and manage 3,500 sets of rental equipment, post-accident testing and is capable of teaching all of these aspects to associates.

Provides exceptional guest service by being exceptionally well-informed through review of company memos, information sheets and contact with other departments and maintaining a helpful and professional demeanor at all times.


Essential Job Functions:

  • Assists Rental Manager with daily operations of all retail/rental and storage locations. 
  • Manage and train staff for all aspects of operations. 
  • Works closely with Skier Services and CBV to ensure that cashiers are trained to appropriately sell rental services and other products.
  • Support and supervise rental techs and rental cashiers and delegate daily job assignments to meet guest’s needs.
  • Participates in the organization and execution of pre-season and on-going training by leading segments of technical training in all areas as required and appropriate.
  • Manage pre-season, mid-season and accident binding testing as well keeping the rental fleet tuned.
  • Prepare safety inspections monthly and keep the OSHA MSDS manual current.
  • Be aware of financial standing of department and company and assist with budget control.


Job Requirements:

  •  Knowledge and skills in Microsoft Office     
  • 1-2 years previous work experience
  • 1-2 years supervisory experience    
  • Fluent English
  • Ability to lift up to 50 pounds
  • Able to work holidays, weekends and evenings



Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 360207

Nearest Major Market: Vermont