Ski Check Agent

Date:  Dec 5, 2023

West Dover, VT, US

Company:  Mount Snow
Shift Type:  Winter Seasonal 2023/2024


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary:

Ski Check team members are responsible for accurately and efficiently checking guest equipment in and out in order to safeguard Customer and Company assets. These associates are also responsible for delivering outstanding customer service while maintaining a safe and productive work environment.


Job Specifications:

  • Expected Pay Range: $20.00 - $21.34
  • Shift & Schedule Availability: Full Time

Job Responsibilities:

  • Checking guests’ ski or snowboard equipment into storage area.
  • Execute daily operations by opening and/or closing ski check outlets.
  • Answer any resort-specific questions from guests.
  • Demonstrate the ability to communicate professionally to coworkers and guests.
  • Provide high level customer service to all guests.
  • Adhere to all policies, rules, and regulations of Vail Resorts and Afton Alps.
  • Create and maintain a productive and safe work environment, including the completion of all company mandated safety-related training and assessments.
  • Ensure all ski check locations are clean and present a professional appearance to our guests, staff, and purveyors.
  • Assist other departments, as needed.
  • Adhere to and role model the company’s mission, vision, and values.
  • Other duties, as assigned.


Job Requirements:

  • Must be at least 15 years old – Required.
  • Ability to multi-task.
  • Professionalism and strong guest service skills, attention to detail and timeliness.
  • Flexible schedule required during peak times throughout the year.  Must be willing to work evenings, holidays and weekends – Required.
  • Previous customer service experience – Preferred.
  • High level of interpersonal skills to ensure: teamwork, high level guest contact, and commitment to guest service.
  • Must demonstrate ability to receive and give direction and act upon it.
  • Understand basic skiing and snowboarding terminology – Required.
  • Ability to communicate fluently with coworkers and guests in English.


Physical Requirements:

  • Weight Lifted – At least 35 lbs
  • Lifting Frequency – Frequent
  • Standing Frequency – Frequent
  • Walking Frequency – Frequent
  • Reaching – Frequent
  • Stoop, Kneel, Crouch, Crawl – Frequent
  • Work indoors and outdoors




The expected pay range is $20 - $24. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  498869
Reference Date: 11/06/2023 
Job Code Function: Guest Services 

Nearest Major Market: Vermont