Loading...
Share this Job

Ski & Ride School Supervisor

Date: 
Location: 

West Dover, VT, US

Company:  Mount Snow
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Responsibilities:

  • Utilize available resources to monitor and maintain the quality of the teaching standards of our Instructors.
  • Manage staffing levels to daily guest reservations and labor margins. 
  • Monitor and review employee performance with other supervisors and individual instructors on a regular basis.
  • Work with the Senior Manager and Managers to support and achieve Guest Experience targets for the success of the overall Ski & Ride School.
  • Resolve guest complaints by utilizing guest service guidelines and accommodate special requests when appropriate.
  • Understand, lead and model safety standards within the department.
  • Ensure Instructors are knowledgeable about our product lines, company policies and procedures, and work schedules.
  • Establish and review mutual seasonal goals and performance objectives with each instructor, providing feedback and coaching.
  • Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will benefit staff and guests.
  • Understand, lead and model the Company’s mission, vision and values.

 

Qualifications:

  • High school diploma or equivalent
  • Minimum of one year working in a Ski & Snowboard School
  • PSIA/AASI Level 1 certification
  • Microsoft Office proficiency
  • Fluent in all aspects of the English language
  • Excellent communication and guest service skills
  • Familiar with proper techniques regarding the lifting and handling of children
  • Advanced to expert level skiing/ snowboarding skills
  • Must be able to work in a high alpine environment
  • Must work well in a team
  • Must be able to work holidays and weekends
  • Offers may be contingent upon a post offer background check and reference checks

 

Preferred Qualifications:

  • PSIA/AASI Level 2 or 3 certification
  • RPOS experience
  • College degree/ experience in a relevant field
  • Minimum of one year supervisory experience

Mount Snow makes everyone feel like family, guests and employees alike. With consistent, high-ratings on the friendly staff, why wouldn’t you want to join the camaraderie? Join our team and help us share ultimate mountain adventures with our guests. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 247388


Nearest Major Market: Vermont