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Senior Manager of Lift Maintenance

Date:  Jun 8, 2021

West Dover, VT, US

Company:  Mount Snow
Shift Type:  Year Round

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 


The Senior Manager of Lift Maintenance will provide leadership, management and direction to Lift Maintenance department. This position will also assist the Director of Mountain Operations with oversight of other departments within Mountain Operations when needed. Together with the Mountain Operations leadership team, this position will help ensure the overall success of the mountain in terms of the following: daily operations, staff development, and future on mountain planning and strategies that will drive our safety culture as well as guest and employee satisfaction.


The Senior Manager of Lift Maintenance will oversee our Lift Mechanical staff, ropeway systems, and conveyors. They will also play and important role in developing and maintaining a safe, inclusive work environment.  Training, budgeting, ordering, inventory, and coordinating with the various departments are also important aspects of this position.  Our Lift Maintenance department is a strong team of supervisors, mechanics and electricians of different levels, and support staff. Future responsibilities may include regional oversight of additional Lift Maintenance objectives and alignment. 



  • Oversee the management and administration of our Lift Maintenance teams to produce an exceptional guest and employee experience
  • Coach and motivate a high-performing supervisor team. Ensure management team and employees are aligned with Vail Resorts goals, values and core competencies. Develop leaders within the scope of this position’s responsibility to improve leadership within current roles and prepare them for increased responsibility.
  • Maintain an “expert level” status of lift maintenance functions, being proactive with industry trends within Vail Resorts and within the industry as a whole.
  • Be a leader in the effort to improve safety within mountain operations with the goal of reducing/eliminating worker and guest injury. Coordinate closely with the Manager of Health & Safety regarding the same. 
  • Prioritize and adapt in a constantly changing business and environmental setting.
  • Build strong, positive relationships with key managers outside the scope of direct reports
  • Manage the safe and reliable maintenance operations and providing the quality and reliable service desired by the guest, Mount Snow Ski Resort and Vail Resorts
  • Oversees preventive maintenance activities of the technical staff
  • Develops maintenance routines and procedures
  • Develop and oversee the budgeting process and capital planning
  • Oversees and assists in troubleshooting lift systems
  • Oversees all lift maintenance parts ordering – maintain parts inventory system
  • Develop and research long term needs of lifts at Mount Snow and within the region
  • Manages various projects assigned by the Director of Mountain Operations
  • Responsible for the hiring, training, and development of all lift maintenance personnel
  • Assure that all records required by Mount Snow and the authorities having jurisdiction are maintained and kept up-to-date including all mechanical and operational procedures, daily maintenance, operational logs, lift failures and incidents
  • Responsible for conduct, training, Lift Maintenance Dept. Policies, Vail Resorts policies, and ensuring paperwork & procedures are completed in a timely manner
  • Actively participate in the Vail Resorts Lift Maintenance Best Practice Group
  • Able to work days, nights, weekends and holidays as needed


Job Requirements:

  • Strong financial management, strong communication, leadership and team-building skills, skiing/riding ability, must be able to work in extreme weather conditions (winter/summer)
  • Basic knowledge of desktop computer systems and applications
  • Valid Driver's license or ability to obtain one upon employment
  • General knowledge of the ski industry and lift operations
  • Positive, solutions-oriented leadership


Mount Snow makes everyone feel like family, guests and employees alike. With consistent, high-ratings on the friendly staff, why wouldn’t you want to join the camaraderie? Join our team and help us share ultimate mountain adventures with our guests. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 305830

Nearest Major Market: Vermont