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In Person Hiring Event - Lift Operator, Housekeeper, Ticket Scanner, Retail, Rental Tech - 1.21.2021

Date:  Jan 12, 2021
Location: 

West Dover, VT, US

Company:  Mount Snow
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Mount Snow is operating an in person hiring event on January 21, 2021 in order to hire Lift Operators, Ticket Scanners, Retail Sailes, Rental Technicians, and Housekeepers (job descriptions below). The event will take place from 2pm - 6pm in the Sundance Base Lodge. 

 

As part of Vail Resorts, all Mount Snow employees receive a FREE ski pass providing access to all of our 34 iconic ski resorts across North America. Employees and dependents can ski anytime, including weekends, with no reservations required (with the exception of possible blackout days if limited terrain is open).

 

Instructions:

 

  1. Please complete your application so that we can process your information into our hiring system and begin your journey to becoming a Vail Resorts team member. If needed, instructions and assistance to complete your application will be provided on the day of the hiring event.
  2. It is required that you wear a mask that covers your nose and mouth while onsite at our resort, whether inside or outside.
  3. If you are ok with getting hired remotely and can start sooner than the date of this hiring fair, or are interested in a role other than what is listed below, please visit jobs.vailresortscareers.com to complete an online application for the specific role and one of our team members will contact you to process your application. 

 

Job Descriptions for roles available:

 

Lift Operator: is the copilot, concierge and safety engineer of a multi-million dollar machine.  You are responsible for the safe, friendly and efficient travel of our guests and fellow teammates as they navigate premier terrain.  Make our guests feel welcomed by joining our team as a Lift Operator! 

Responsibilities Include, but are not limited to:

  • Monitor the operation of the lift continually and notify the appropriate personnel of any problems or unusual conditions
  • Maintain a safe work area, i.e., ramp heights, tools stored, mazes set up etc.
  • Adhere to all ski/ride policies, i.e., Responsibility Code, designated trails, skiing/riding on and off the clock etc.
  • Pleasantly greet, make eye contact, listen to and respond appropriately to every guest’s needs and or questions, in person, outside of the lift building
  • Actively and efficiently perform maze control
  • Abides by operating procedures, i.e., opening procedures, downloading procedures, last chair protocol, etc.
  • Follow and perform all company and departmental policies and procedures i.e., punctuality, attendance, dress and grooming standards, etc.
  • Ensure recycled materials are disposed of properly
  • Help to preserve our natural environment
  • Help guests and fellow teammates enjoy their time on the mountain
  • Remember that fun is our product- create fun, enjoy your work and share the contagious spirit

 

Qualifications:

  • Must be able to stand outside in inclement weather for long periods of time
  • May lift up to 100 lbs., assistance is available for heavy lifting.
  • Must be able to make quick decisions regarding safety.
  • Must be able to maintain control and rational demeanor in emotionally charged situations involving guests and/or employees.
  • Must be able to work weekends and holidays as needed

 

Ticket Scanner:

Responsibilities Included, but are not limited to:

  • Maintaining a comprehensive understanding of all products, department objectives, and scanning processes
  • Cultivating a friendly, fun environment for the experience of a lifetime for fellow employees and guests
  • Promoting, embracing, and adhering to Vail Resorts’ Mission and Core Values
  • Scanning lift tickets, and passes
  • Providing friendly and helpful guest service
  • Identifying and solving guest ticket issues
  • Ensuring accuracy of lift passes and tickets

Professional Requirements:

  • Passion for guest service and the outdoors
  • Accountability, responsibility, and punctuality
  • Enthusiasm, with an engaging personality and exceptional communication skills
  • Ability to maintain a professional presence in the workplace and adhere to our appearance standards

 

 

Retail Sales Associate: 

Resposibilities include (but are not limited to):

  • Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
  • Answer all questions, providing detailed information, and establishing trust with the customer to close of sale
  • Describing and promoting product in line with customer's express needs as well as promoting purchase of related products
  • Stocks shelves, counters, or tables with merchandise
  • Promote parts and accessories purchases

 

Qualifications: 

  • Previous retail sales and customer service experience
  • HS Diploma or GED Equivalent
  • Passion for Skiing and/or Snowboarding
  • Maintain a working knowledge of Alpine Ski & Snowboard products and trends within the industry
  • Commitment to providing excellent customer service
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English 
  • Basic computer skills 
  • Ability to work a flexible schedule; including nights, holidays and weekends 

 

Rental Technician:

Resposibilities include (but are not limited to):

  • Enthusiastically engage with every guest to ensure that they feel: welcome, relaxed, comfortable and important
  • Keep pace in a high energy, extremely fast environment
  • Efficiently and accurately fit/adjust skis, boots, boards and bindings for rental check-out and return
  • Follow all company standards in regards safety protocol and rental contract completion
  • Move with a sense of urgency and complete all tasks in a timely manner

Qualifications:

  • English fluency
  • Be able to kneel and stand repeatedly as well as be able to be on your feet all day
  • Be able to lift 30 pounds
  • Excellent communication skills
  • Consistently positive attitude
  • Snowsports experience (highly preferred)
  • Retail/hospitality experience (preferred)

 

Housekeeper:

Responsibilities include (but are not limited to):  

  • Maintains a friendly and courteous demeanor at all times.
  • Washes shower walls and tub, cleans toilet, cleans mirrors, sinks and walls in order to have clean and sanitary guest restrooms.
  • Washes all hard floor areas by hand to remove dirt and soiled areas.
  • Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
  • Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
  • Operate vacuums weighing up to 35lbs., and lift/move heavy furniture
  • Replaces towels, soaps and all room amenities
  • Performs other duties as assigned, requested or deemed necessary by management.

 

Plus there are some great perks new Vail Resorts Housekeeping Staff can enjoy!

  • Complete training and orientation
  • Unique benefits including transportation, retail, food, and lodging discounts.
  • Low-cost employee housing available

 

Qualifications:

  • Previous housekeeping experience in hotels or condos - Preferred
  • Able to lift up to 50 lbs. - Required
  • Able to stand for long periods of time in excess of 2 hours without sitting.
  • Basic communication in English- Preferred
  • High school diploma – Preferred

 

 

Benefits for all positions include:

  • Free Ski passes for employees and dependents
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf
  • Medical, Dental, and Vision plans (full-time positions)
  • 401(k) Retirement Plan
  • Excellent training and professional development

 

Mount Snow makes everyone feel like family, guests and employees alike. With consistent, high-ratings on the friendly staff, why wouldn’t you want to join the camaraderie? Join our team and help us share ultimate mountain adventures with our guests. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 279570


Nearest Major Market: Vermont