Child Care Manager & Program Director

Date:  Feb 26, 2024

West Dover, VT, US

Company:  Mount Snow
Shift Type:  Year Round


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary

Mount Snow Child Care operates year round for both recurring community/employee families and non-recurring guest children.  The Childcare Manager has overall responsibility for the Mount Snow Child Care programs and will act as the Program Director.  This includes oversight of daily operations, hiring and developing qualified staff, establishing and enforcing standards and licensing requirements, as well as monitoring and executing on financial performance.  They will create a welcoming environment for guests and employee alike, and deliver on our mission of an experience of a lifetime. 


The Childcare Manager will ensure a safe and stimulating environment where children and staff are actively engaged and encouraged to succeed.  They will communicate with effectively with children, parents, and employees to guide staff and support relationships with families.  They will also maintain relationships with state licensing agents and related agencies, identifying and applying for grant funding where available.  This position will report to the Director of Skier Services and will comply with all company policies and state licensing regulations.


Job Specifications:

  • Outlet: Mount Snow
  • Shift & Schedule Availability: Year Round / Full Time 
  • The budgeted range starts at $53,040 - $60,320 + annual bonus. Actual pay will be adjusted based on experience.


Job Responsibilities:

  • Support the Lead Educator to coordinate and implement educational curriculum
  • Lead the Child Care team through ongoing feedback, fostering team development, and maintaining program expectations and standards
  • Encourage teaching success through coaching and providing development opportunities
  • Oversee all aspects of the operation; including retail and recurring guest programs
  • Oversee personnel management; including payroll, performance appraisals, disciplinary issues, and adherence to company policies and licensing guidelines
  • Financial responsibilities: monitoring and achieving financial performance, tracking revenues, and manage expenses including both labor and operating costs.
  • Identify and apply for relevant state and federal grants
  • Regular communication with the Skier Services Director on staff and business performance
  • Maintain frequent communications with parents and families
  • Ensure a healthy classroom environment – including maintaining appropriate hygiene and cleanliness standards and safety and security of children
  • Maintain accurate records, forms and files.
  • Effectively manage billing, paperwork, payroll, enrollment, subsidy, and other administrative duties
  • Maintain compliance with all licensing, public health, and vail resorts child care policies.
  • Other duties as assigned


Job Qualifications:


  • Currently has or can attain, Vermont Step I Directors Credential (or equivalent)
  • Meets (or can meet) minimum Vermont DCF qualifications for Program Directors
  • At least 21 Years of Age
  • Qualified in Vermont as a teachers associate (or higher)
  • Group child care experience, background in guest services and business
  • 3 years of experience managing staff and operations at the supervisory level
  • Proficient with managing labor and expense budgets
  • Proficient in Outlook, Excel, and Word
  • Fluent English
  • Must be capable and comfortable stepping into a classroom to care for children ages 2 months to 6 years including diapers
  • Ability to follow all procedures and guidelines as outlined in the staff manual and employee handbook.
  • Ability to maintain confidentiality at all times
  • Must clear full background check



  • Self-motivator, team builder, organized and capable of meeting multiple deadlines
  • Ability to work well with others and foster a team environment
  • Strong understanding of child development, and open to continued professional development
  • Excellent leadership, organizational and interpersonal skills
  • Experience identifying and writing applications for government grants
  • Strong oral and written communication skills
  • Infant CPR/First Aid certified


The expected pay range is $53,040 - $60,320 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID  499262
Reference Date: 12/01/2023 
Job Code Function:  

Nearest Major Market: Vermont