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Catering and Conference Service Manager

Date:  Jan 17, 2023
Location: 

West Dover, VT, US

Company:  Mount Snow
Shift Type:  Year Round

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 

 

Job Benefits:

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

 

Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

 

Job Summary:

The Catering and Conference Services Manager will plan and service groups and weddings.

 

Job Specifications:

  • Shift & Schedule Availability: Full Time / Year Round
  • Outlet: Position is responsible for planning events for multiple Vail Resorts Destinations in the Eastern Region including but not limited to: Mount Snow, Hunter, Okemo, Liberty, Mount Sunapee, Stowe
  • Location: West Dover, VT
  • Other Specifics: Hybrid-Remote
  • The budgeted range starts at $46,800 - $56,200.  Actual pay will be adjusted based on experience.

 

Job Responsibilities:

  • Plan all aspects of events including but not limited to: Activities, communications, food and beverage, meeting space needs and design, vendors, shipments, invoices, schedules and timelines, budget management, pre-payment collection and reconciliation.
  • Maximize food, beverage and activity revenue to the Resorts through strong product knowledge and selling skills.
  • Work with clients to ensure that the function is professionally planned and have regular contact with client & stakeholders once group or wedding is in house to ensure any requests or problems are resolved.
  • Take responsibility to ensure that group leaders are comfortable with the resort and knowledgeable about our product, personnel and responsibilities.
  • Package all bills ensuring accuracy before sending to accounting for processing, make any necessary adjustments working with and ensure timely payments are received.
  • Develop and maintain professionalism with clients, in house departments and vendors, maximizing profitability and guest service.
  • Lead weekly meetings with stakeholders including but not limited to: Pre & post conference planning meetings, banquet event order meeting, attend weekly resort operations & managers meetings
  • Position is responsible for planning events for multiple Vail Resorts Destinations in the Eastern Region including but not limited to: Mount Snow, Hunter, Okemo, Liberty, Mount Sunapee, Stowe
  • Other duties as assigned

 

Job Qualifications:

  • College Degree
  • 2 Years Project Planning Experience
  • MS Outlook Suite, Delphi or Salesforce Experience, Social Tables
  • English

 

Preferred:

  • Strong, effective and timely verbal and written communications skills
  • Good listening abilities
  • Attention to detail
  • Strong computer skills
  • Positive attitude
  • Flexible work schedule
  • Ability to work under pressure
  • Ability to follow multiple SOPs
  • Ability to stay organized while managing multiple groups simultaneously

 

The expected pay range is $46,800 - $56,200. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 492252


Nearest Major Market: Vermont