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Base Area Operations Supervisor - Full & Part Time - Winter Seasonal


West Dover, VT, US

Company:  Mount Snow
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 


Mount Snow is now part of the Vail Resorts family and we’ve started hiring for our Winter 20-21 season! All Mount Snow employees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime!


Job duties include, but are not limited to:

  • Responsible for hiring, training, coaching, and counseling of staff as well as evaluating employee performance
  • Park cars and maintain lots and signage
  • Organize parking pass and parking sales procedures
  • Communicate productively with resort, county, and community personnel
  • Monitoring of department budget
  • Maintain a safe environment for guests and employees
  • Monitors equipment, supplies, and parts inventories needed to support field activity. Identifies problems and recommends corrective action and changes as needed.
  • Conduct daily organizational meetings to discuss service issues, service scores, event requests, and special group requests.
  • Lead weekly safety meetings and perform monthly facility inspections.
  • Demonstrate extraordinary guest service skills and motivate staff to deliver the same during every guest interaction.
  • Maintain the Mountain Base Area through hand shoveling, ice chipping, light maintenance, etc.
  • Address guest complaints and issues.
  • Prepare employee performance appraisals and conduct exit interviews with staff.


Job Qualifications:

  • High school diploma or equivalent - required
  • 2+ years of parking experience - strongly preferred
  • 1+ years of supervisory experience - required
  • Valid Driver's License and satisfactory driving record - required
  • MS Office proficiency – required
  • Mechanical skills and the ability to use hand tools


Mount Snow makes everyone feel like family, guests and employees alike. With consistent, high-ratings on the friendly staff, why wouldn’t you want to join the camaraderie? Join our team and help us share ultimate mountain adventures with our guests. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 223070

Nearest Major Market: Vermont