Ski School Supervisor

Continue Your Experience of a Lifetime!
Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.  

As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you. 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Supervisor Job Posting

Job Summary: The Ski & Ride School Supervisor is responsible for the day-to-day Ski and Ride School operations at the Liberty Mountain Resort. They will work together with both guests and employees at all levels of the organization to create a safe, fun experience with the goal of creating lifelong Liberty Ski and Ride School guests.

Essential Job responsibilities:

• Work with the Ski and Ride School Leadership and other departments to support and achieve quality targets for the overall success of the Ski & Ride School and Liberty Mountain as whole.
• Develop Ski and Ride School team through observation of lessons, employee recognition and team building events.
• Monitor the quality of the guest experience on a daily basis and provide constructive feedback to instructors to help them improve their performance.
• Maintain knowledge of and adhere to all applicable laws, regulations, and company policies.
• Adhere to all safety related programs including policy training and incident reporting.
• Coordinate with other management, departments, and third-party organizations as needed
• Participate in leadership forums providing feedback and input on school operations, training, and continuous improvement opportunities.
• Communicate, educate and apply the Ski & Ride School Safety Business Plan (morning safety meetings, guest incidents, employee incidents etc.).
• Ensure timely and accurate payment of instructors and deliver on labor management targets.
• Enter instructor Schedules and paid activity in Pro Connect.
• Assign instructor day of duty in Pro Connect (for example Adult, Youth, or Children’s Learning Center) and assign lessons at lineup.
• Be available to assist Liberty Mountain and Liberty Ski & Ride School Guests with any questions relating to the Ski & Ride School and ensuring all guests are satisfied and any issues are resolved promptly.
• Adhere to and model the Company's mission, vision and values.
• Other duties as assigned

Requirements:

High School Diploma.

• Ability to read/write and communicate fluently in English.
• A minimum of 3 years’ experience working for a Ski and Ride School in a teaching capacity.
• A minimum of PSIA/AASI level 1 certification.
• Proficiency with MS Office and use of computers.
• Exceptional guest service skills.
• Exceptional organizational skills.
• Ability to work a flexible schedule including nights, holidays, and weekends.
• Able to meet the physical demands of ski and ride training and drills.

Preferred skills:

• Previous supervisory experience.
• Proficiency with Pro Connect.
• Proficiency with RPOS.
• The ability to communicate in Spanish.
• PSIA/AASI level 2 or 3 certification.

The expected pay range is $27.00- $29.94. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  503660
Reference Date: 07/22/2024 
Job Code Function: Ski/Snow School