General Manager

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

This a very fast-paced, hospitality-focused, hotel general manager position in a resort environment. You will be responsible for the daily operation and oversight of hotel operations including housekeeping, front office and work collaboratively with the food & beverage team, facilities/maintenance team, Vail Resorts Group Sales team, and the Liberty Resort Senior  Leadership Team and Vail Resorts Corporate Hospitality Team.   

The Sr. Property Manager/GM is responsible for delivering the Vail Resorts mission of an “Experience of a Lifetime” to our guests and our team members. 

Success in this position includes strong financial acumen and performance, a well-maintained property, and a strong guest service oriented team.  You will also work with senior hospitality leadership throughout the region and enterprise to building strong future leaders of Liberty Mountain Resort and Vail Resorts. 

A successful candidate will also be able to demonstrate an ability to work through multiple, complex issues with multiple stakeholders simultaneously and sometimes with competing interests and priorities.  Candidates must be energized by working in a complex, demanding and dynamic environment.  

Job Specifications:

• Outlet: Liberty Resort
• Expected Pay Range: [[$65,000 - $75,000 + annual bonus]] 
• Shift & Schedule Availability: Full Time / Year Round
• Skill Level: Advanced

Job Responsibilities:

• Ensure consistency in deliverables of budgeting, financial analysis, capital planning, and contractor/vendor coordination and property inspections for multiple associations.
• Ensure that monthly labor and expenses are in line with the resorts financial budget. 
• Provide exceptional service to our guests, quickly addressing feedback in a professional and complete manner.
• Perform and assign weekly, monthly and quarterly unit and building inspections and provide reports to leadership. 
• Review weekly work order reports to ensure proper billing and allocations to the proper departments
• Consistent task and project tracking, follow through and progress reporting to key stakeholders.
• Establish annual goals and responsibilities for direct reporting team, track progress towards goals and monitor achievement of goals.
• Foster and reinforce partnership between critical internal and external departments.
• Champion quality standards in all areas of the business
• Oversee capital projects for company owned assets
• Perform quality inspections on individual units daily
• Assist Assistant Front Office Manager and Executive Housekeeper in staff training and leadership development. 
• Participate in Manager On Duty as required
• Exercises use of discretion and independent judgment with respect to department operations: assists with the operation of the department from an administrative level: has authority to interpret and implement policies and procedures of the department.
• Other duties as assigned or as business grows / develops

Job Requirements:

• Expertise in PMS
• Exemplary guest service skills
• Strong training skills
• Microsoft Excel and Word
• Strong interpersonal skills
• Strong team orientation
• Ability to effectively communicate over the phone/TEAMS meetings
• Ability to spend long period seated at a desk
• Ability to access information from a computer
• Ability to work at a computer for extended periods
• Ability to work weekdays, weekends and holidays
• Ability to lift 25lbs
• Minimum 3 years of related experience
• Valid driver’s license

The expected pay range is $65,000 - $75,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  500892
Reference Date: 03/12/2024 
Job Code Function: Leadership