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Team Lead - Lift Operations - Winter Seasonal


Kirkwood, CA, US

Company:  Kirkwood Mountain Resort
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.


As a Lift Operations Team Lead you are responsible for staff supervision, training and development. This position will maintain high expectations and accountability towards employee/guest safety, customer service and operational excellence.


A day in the life of a Team Lead:

  • Schedule your staff to appropriate stations within your zone on the mountain.
  • Deliver safety meetings, convey resort updates and perform active warmups with a 40-50 operator staff.
  • Train and supervise proper opening procedure and maze set-up. Responsible for CPTSB, ANSI and company “Best Practice” compliance at all lift stations within your designated zone.
  • Communicate effectively to dispatch and other mountain operations departments to ensure accurate opening times of the chair lifts.
  • Maintain your team’s level of professionalism and standard of excellence according to our guest service expectations.
  • Observe and improve the loading techniques of new employees to ensure the highest degree of safety for our guests.
  • Assist the department Leads with their task to provide duty-free breaks and lunches according to California law.
  • Train how to use a variety of tools to reshape snow surfaces to specification. Keep track of the department’s inventory and maintain the working condition of our equipment. Help the supervisor with ordering supplies.
  • Encourages a safety culture with your team and set a goal of zero work related injuries.
  • Track team member’s hours worked and make appropriate decisions to keep labor costs accurate to volume.
  • Correctly coach and discipline when needed. Work closely with the assistant manager and the manager to complete all documentation according to HR expectations.
  • Make certain your lift terminals are shut down correctly and that all state documents are completed and filed.
  • Other duties as assigned by management.



  • High School Diploma or GED. Possess a valid driver's license.
  • Have advanced ski/snowboard ability.
  • Be able to lift 50 lbs., climb, balance, stoop, kneel, crouch, crawl, stand, walk, push, pull, grasp, feel, hear, see, repetitive motions. Must be able to adhere to an early morning starting time.
  • Be able to work up to 10 hours in all winter weather conditions at altitude (7800’ - 9800’).
  • Minimum one season of previous Lift Operations supervisory experience
  • Able to use MS Office Proficiently.
  • Comfortable with seeing/hearing/feeling explosions used for avalanche mitigation.


Schedule: Nov. - April. 40-48+hr/week. 7:00am-5:00pm 5 days a week. Start time changes to 6:00am during storm cycles to assist ski patrol with avalanche mitigation.


Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country. www.vailresortscareers.com

No transportation? Don't want to make the drive? No problem! We have an employee shuttle that runs EVERYDAY from South Lake Tahoe to Kirkwood, free of cost! We encourage all employees who don't want to make the commute themselves to jump on the shuttle, sit back and relax, on their way to work!
If you would prefer to drive AND want to make some extra cash, you will definitely want to participate in our Employee Carpool Program! Make up to $25.00 a DAY just for driving your fellow employees to work!

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 238349

Nearest Major Market: California