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Retail Supervisor - Kirkwood Mountain Sports

Date: Aug 6, 2019

Location: Kirkwood, CA, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

Responsible for supervising staff and the sales, rentals, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest experience.

 

  • Full fill manager-on-duty responsibilities when scheduled
  • Assist in maintaining and administering operational expectations by following company policies and guidelines
  • Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager
  • Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
  • Maintain all company paperwork according to policies and standards
  • Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales
  • Assist Store Manager in communicating company values and goals to the employees
  • Manage inventory control and meet or exceed inventory goals
  • Enforce company cash handling and other Loss Prevention policies and procedures
  • Remain current on new industry products and trends; demonstrate knowledge of products
  • Communicate ideas or issues with the store manager
  • Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance
  • Model customer service for employees and promote sales whenever interacting with guests
  • Walk the floor regularly to manage the floor for daily MOD responsibilities
  • Motivate employees to increase sales, units per transaction and transaction size in day to day sales
  • Communicate with Store Manager to ensure smooth business operations
  • Ensure that all safety standards are being observed at all times
  • Demonstrate and enforce company values and ethics

 

Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country. www.vailresortscareers.com

No transportation? Don't want to make the drive? No problem! We have an employee shuttle that runs EVERYDAY from South Lake Tahoe to Kirkwood, free of cost! We encourage all employees who don't want to make the commute themselves to jump on the shuttle, sit back and relax, on their way to work!
OR
If you would prefer to drive AND want to make some extra cash, you will definitely want to participate in our Employee Carpool Program! Make up to $25.00 a DAY just for driving your fellow employees to work!

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 171095


Nearest Major Market: California